Dubai, United Arab Emirates
Business Development Manager
Job Description:
We are partnering with a tech-enabled hospitality firm and a leading provider in the luxury hospitality sector, offering innovative accommodation experiences. They are looking for a Business Development Manager to join their team in Dubai.
Objective:
The Business Development Manager will be responsible for creating and maintaining positive relationships with homeowners, managing the onboarding and maintenance of high-end properties, and ensuring clear communication between homeowners and the companys various departments.
Key Responsibilities:
- Procure inventory by meeting with potential homeowners and conducting proactive outreach.
- Explain the companys offerings to homeowners, emphasizing ease, security, and financial benefits.
- Assist with holiday home licensing approvals and the onboarding process for new properties.
- Communicate homeowner expectations and concerns with internal departments, ensuring all issues are addressed.
- Provide specialized support to homeowners, maintaining open communication and timely responses.
- Act as the liaison between homeowners and the property service team for maintenance and repairs.
- Conduct annual property assessments and recommend improvements.
- Audit rental website listings and property management software to ensure accuracy.
- Perform quarterly rental performance and property condition reviews with homeowners.
- Collaborate with the Rate Manager to explain pricing to homeowners.
- Review and respond to homeowner statements and billing queries.
- Ensure homeowner accounts are current and outstanding invoices are paid.
- Coordinate pre-owner arrival inspections to ensure properties are well-maintained.
Qualifications:
- Minimum 3 years of experience in business development, customer service, or account management.
- Familiarity with UAE real estate is a plus.
- Exceptional organizational skills and the ability to handle multiple tasks simultaneously.
- Goal-oriented with a proactive approach.
- Strategic thinker with attention to detail.
- Capable of independently initiating and completing projects.
- Proficient in engaging with senior management, external clients, and vendors.
- Warm, empathetic, and confident in conveying the companys value proposition.
- Sound judgment, resilience under pressure, and adaptability to industry challenges.
- Strong negotiation skills and commercial acumen.
- Excellent interpersonal and communication skills.
- Professional and diplomatic disposition.
- Ability to build rapport and professional relationships.
- Flexible and adaptable to changing objectives.
- Position based in Dubai, with some travel required.
- A UAE driving license is a plus.