Associate Product Manager

Position: Associate Product Manager

Job Location: Karachi/Lahore/Islamabad

Purpose

Effectively contribute to the growth of Folio3 according to the strategy and plan. Individual(s) in this position will be responsible for playing a key role towards competitor analysis, assisting in conceptualization of new products, engaging cross-functional teams to bring them to realization, in line with the business needs and requirements at hand.

Key Responsibilities

- Facilitate conceptualization of new products or features for development based on customer awareness and/or research.

- Assist Product Managers in conducting App Discoveries, and generate and connect ideas into products, from business to technical aspects.

- Provide perspective and input on value of the product roadmap and backlog, identifying enhancements and adding them to the product backlog.

- Liaise between Product Managers and Design team to create easy-to-use experiences across apps (Mobile, Consumer, ERP etc.). Assist in running service design workshops with key users to develop screen flow and designs.

- Take ownership of product deliverables, and enhance feature quality through multiple review and feedback iterations.

- Research, define, suggest prioritization and document product requirements, user stories for feature enhancements of existing and new applications while considering the needs of existing customers, competitive market offerings and overall company strategy.

- Research, understand market trends and technology advancements; and provide recommendations to product manager(s) while incorporating them in Product plans.

- Contribute to the operational planning for the Product solutions team.

- Document defined requirements, user stories, mock-ups/design on in-house WIKI as the source of detailed requirements for development, Q/A and documentation.

- Facilitate cross-functional teams to execute on product development (IT Development, Operations & Business).

- Define metrics to monitor performance of solutions including customer satisfaction surveys.

- Conduct train-the-trainer sessions for internal stakeholders for new product/service releases.

- Participate and own speaking engagements or product demonstrations as needed.

- Support any required RFI/RFP requests, training, tools, collateral, and knowledge bases.

Key Performance Requirements

- Energetic, innovative, and dynamic and possesses the ability to understand existing strategy.

- Thinks in future-oriented terms, and takes decisive actions today to create and maximize growth opportunities for tomorrow.

- Has a positive and proactive attitude with a primary focus on customer business needs.

- Quality of communication and coordination with team and stakeholders on different issues and problems.

- Eager to learn and gain experience, to become self-sufficient, self-starting on product features and enhancements.

- Ability to take creative approaches to solving challenging problems and meeting tight deadlines.

- Effective communication skills.

- On-time and accurate preparation and delivery of different reports and summaries as per need & requirement.

- Satisfactory implementation of all products and systems that satisfy customer business needs and requirements.