Italian speaking Customer Service Advisor
Job Description:
Ever wondered what it would be like to trade your daily commute for a sunset view over the Tagus River? We are looking for Italian-speaking Customer Service Advisors to join an international community in the heart of Lisbon, Portugal.
This isn't just about support; it's about being the voice of a brand and making a real impact on someone's day.
What your day will look like: You will be the primary point of contact for our Italian-speaking users, providing high-level support via phone and email. Your goal is to own every query, ensuring that every person you help receives accurate information and a friendly, professional response. Whether its troubleshooting a connectivity issue or walking a user through a complex process, youll be the expert they rely on.
Why you'll love it here:
- The Best of Both Worlds: Enjoy the possibility of working from home within Portugal.
- Peace of Mind: We've got you covered with full health coverage and private healthcare.
- A Warm Welcome: If you're coming from Italy (or anywhere else abroad), our relocation package will help you get settled without the stress.
- Rewarding Work: Competitive salary and performance bonuses to keep you motivated.
What you bring to the table:
- Fluency: You speak Italian at a C1/C2 level and have a strong command of English (B2).
- The Right Spirit: You are a natural problem-solver who enjoys building relationships.
- Eligibility: You hold EU Citizenship or a valid residence card.
Ready to start your journey in Lisbon? Don't wait for "someday"—apply now! Send me a message or comment "LISBON" below to learn more about the project.
Required Skills:
Eligibility EASE BASIC Connectivity Capital Clarity French Salary Ownership Accountability Healthcare Insurance Email English Customer Service