Lisbon, Portugal

German speaking Customer Service Advisor

 Job Description:

Are you ready to swap the cold for the Portuguese sun? We are currently helping our client build a dynamic, multilingual team in Portugal, and were looking for someone exactly like you.

The Role in a Nutshell: As a Customer Service Advisor, you wont just be answering phones; youll be a problem-solver and a relationship builder. You'll take ownership of customer queries via phone and email, ensuring every person walks away with a smile and a solution.

Why Youll Love This Opportunity:

  • Peace of Mind: Full health coverage and private healthcare included.
  • Relocation Support: If youre currently abroad, weve got you covered with a support package to get you settled.
  • Growth: Competitive salary plus performance bonuses to reward your hard work.

What We Need From You:

  • Language Skills: Native or near-native German (C1/C2) and a strong command of English (B2).
  • Tech Comfort: Youre confident troubleshooting basic connectivity or device issues.
  • Customer Focus: You have a knack for walking people through complex steps with patience and clarity.
  • Eligibility: You hold EU Citizenship or a valid residence card/manifest of interest.

Ready to start your journey? Don't let this one pass you by.

  Required Skills:

Finish Eligibility BASIC Connectivity Compliance Salary Customer Experience Compensation Regulations Troubleshooting Problem Solving Email English Customer Service Management