Mosta, Northern Region, Malta

Italian speaking Car Rental Agent

 Job Description:

Your Mediterranean Keys are Ready! Italian Car Rental Support in Malta

Ever dreamed of working in the heart of the Mediterranean while being part of the global travel and mobility industry? We are looking for Italian-speaking Customer Service Advisors to join an international car rental hub on the sun-drenched island of Malta.

This isn't just a desk job; it's your chance to be the "navigator" for travelers, ensuring their road trips are seamless and stress-free.

Your Journey with Us:

  • Driver Experience: You'll be the primary contact for Italian-speaking customers, managing rental inquiries, vehicle bookings, and reservation updates via phone and email.
  • Issue Resolution: You will take full ownership of customer queries, providing accurate info on insurance, fuel policies, and timely solutions to keep them on the road.
  • Support with Style: You'll build professional, courteous relationships, helping customers navigate rental procedures and vehicle pick-up/drop-off logistics with ease.
  • Quality & Performance: You will aim to exceed customer service targets while maintaining the high compliance standards required in the mobility sector.

The Perfect Candidate:

  • Language Mastery: Fluency in Italian (C1/C2) and a strong command of English (B2).
  • Tech Intuition: Confident in troubleshooting basic system or connectivity issues for digital booking and mobile rental tools.
  • Customer Focus: A natural ability to resolve concerns and create a smooth experience for every traveler behind the wheel.
  • Eligibility: EU Citizenship, valid residence card, or Manifest of Interest.

Perks of the "Malta Hub":

  • Health & Safety: Full health coverage and private healthcare included.
  • Attractive Package: Competitive salary plus performance bonuses.
  • Island Life: Live where others vacation—300 days of sunshine and a thriving international community.

Ready to launch your career in Malta? Don't wait for your "someday"—it's time to hit the road!

  Required Skills:

Navigation Eligibility BASIC Connectivity Bookings Salary Ownership Healthcare Travel Security Email English Customer Service Communication