Dutch Speaking Customer Excellence Expert – Premium Technology
Job Description:
Are you a tech-savvy communicator looking for a new adventure in the sun? We are seeking Dutch-speaking Customer Excellence Experts to support one of the worlds most innovative leaders in high-performance household technology.
This is a 100% remote role within Greece. You can choose to live in the historic streets of Athens, near the blue waters of Crete, or anywhere in between, while representing a brand defined by iconic design and world-class engineering.
International Relocation Support We make moving to Greece easy! If you are currently residing abroad (e.g., in Netherlands), we provide a comprehensive Relocation Package to help you transition smoothly:
- Flight Ticket: Your flight to Greece is booked and paid for.
- Taxi Transfer: Pickup from the airport upon arrival.
- Accommodation Support: Up to 2-4 weeks of free hotel accommodation or a relocation bonus to help you find your own apartment.
- Administrative Assistance: Hands-on help with obtaining your Greek tax number (AFM), social security (AMKA), and opening a local bank account.
Your Role as a Brand Expert
- Expert Inbound Support: Handle incoming calls regarding sales, aftersales, and product inquiries from the Swedish market.
- Technical Troubleshooting: Assist customers with technical questions and help them maintain their premium appliances.
- Logistics Management: Resolve delivery-related questions and manage inquiries coming through the brands sales platform.
Who You Are
- Language Skills: Native or near-native level of Dutch (C1/C2) and a professional level of English.
- Communication: Exceptional listening skills and a friendly, "customer-first" attitude.
- Experience: Previous experience in retail or customer service is a plus, but full training is provided.
- Tech-Ready: Comfortable with digital platforms and possessing a quiet, dedicated workspace at home.
Whats In It For You?
- Total Flexibility: Work 100% remotely from anywhere in Greece.
- Premium Training: Fully paid training on the brands history and cutting-edge technology.
- Equipment Provided: We ship the necessary hardware (PC, headset, etc.) directly to your door.
- Greek Sunshine: Enjoy a high quality of life and lower cost of living while working for a global leader.
Ready to start your journey in Greece? If you are a Dutch speaker ready for a fresh start, apply today by submitting your CV in English!
Required Skills:
Finish Flexibility Eligibility BASIC Connectivity Clarity Salary Ownership Healthcare Customer Support Troubleshooting Email English Customer Service Communication