Dutch Customer Excellence Expert – 100% Remote
Job Description:
Porto is a city of character, history, and a fast-growing international community. But at FlowDesk CX, we know that enjoying the "Invicta" lifestyle is much easier when you aren't tied to a desk in a crowded business park.
We are currently seeking Dutch-speaking talent in the Porto region who are ready to transition into a 100% remote career that offers both stability and total location freedom.
The FlowDesk CX Mission: Our specialists are the voice of premium global brands for the Dutch market. Whether it's troubleshooting high-end technology or providing empathetic support for complex inquiries, our team maintains a "Passion for Excellence" from the comfort of their home offices—whether that's in Foz, Vila Nova de Gaia, or the heart of Cedofeita.
Why Porto Professionals are us:
- 100% Remote Flexibility: Experience the best of Porto without the metro commute. We ship the high-tech equipment directly to you.
- Lifestyle First: Use your "commute time" for a walk along the Douro or a coffee at your favorite local confeitaria.
- Financial Security: A competitive salary package with the Portuguese 14-month structure and monthly performance incentives.
- Premium Care: Private healthcare coverage included for you and your peace of mind from day one.
What we are looking for: FlowDesk CX is looking for "game-changers" with native or C1 Dutch and strong English (B2). You must already be based in Portugal with a valid work permit (CRUE/TIE) and have a tech-savvy, solution-oriented mindset.
Ready to elevate your Porto experience? The city provides the culture; FlowDesk CX provides the career.
Required Skills:
Eligibility Flexibility Connectivity Support Internet Steps Protection Resolutions Salary Ownership Healthcare Integration Troubleshooting Email English Customer Service