Project Manager – Digital Shared Services

Organization: Shared Health – Digital Health
Location: Winnipeg, Manitoba – Onsite
Position Type: Full-Time, Individual Resource
Contract Term: October 1, 2026 – March 31, 2027
Optional Extension: April 1, 2027 – June 30, 2027
Total Hours: 945.5 hours
Total Days: 122 business days
Work Schedule: 7.75 hours per business day, Central Time
Potential Additional Hours: Up to 10% of the total RFR hours, based on project requirements
RFR Issue Date: August 12, 2026
Questions Deadline: August 14, 2026
Submission Deadline: August 18, 2026 at 1:00 p.m. Central Time

Position Overview

Shared Health is seeking an experienced Project Manager to support the Digital Shared Services initiative within Digital Health. The successful candidate will lead the planning, coordination, implementation, and delivery of complex technology initiatives supporting healthcare transformation across Manitoba.

Digital Health facilitates the improvement and enablement of healthcare delivery transformation through information and communication technology. The Project Manager will contribute to the delivery of efficient, effective, and sustainable information management and technology services across the provincial health sector.

This role requires a highly experienced technology Project Manager with demonstrated expertise in large-scale wireless and network deployments, healthcare infrastructure, telecommunications, decision support systems, Citrix, and IT service transformation.

Key Responsibilities

The Project Manager will be responsible for:

• Leading complex, multi-disciplinary IT and digital health projects from initiation through implementation and closeout.
• Developing and maintaining comprehensive project plans, schedules, budgets, milestones, risks, issues, dependencies, and deliverables.
• Managing large-scale Wi-Fi deployments, including projects involving 500+ wireless access points.
• Planning and implementing WAN and LAN infrastructure across complex enterprise environments.
• Managing network infrastructure deployments supporting acute care facilities and hospitals.
• Leading enterprise telecommunications initiatives, including VoIP implementations.
• Managing the planning and implementation of Decision Support Systems (DSS) utilizing Cognos.
• Overseeing Citrix deployments and related end-user computing infrastructure.
• Developing business cases, project plans, and implementation strategies supporting the transformation of IT service delivery.
• Coordinating delivery across technical teams, business stakeholders, vendors, healthcare organizations, and other project partners.
• Managing project risks, issues, assumptions, constraints, dependencies, and change requests.
• Establishing project governance, reporting, communications, and escalation processes.
• Monitoring project progress against approved scope, schedule, budget, quality, and expected outcomes.
• Facilitating project meetings, steering committees, working groups, and stakeholder sessions.
• Ensuring effective organizational change management and stakeholder adoption.
• Applying IT service management and project management best practices.
• Preparing status reports, executive briefings, decision documents, business cases, and other project documentation.
• Supporting transition of implemented solutions into operational support and service management.
• Ensuring project deliverables align with Shared Health and provincial healthcare technology standards and requirements.

Mandatory Certifications

Candidates must possess valid certifications in all three of the following areas:

1. PRINCE2 Foundation/Practitioner or PMP
2. PROSCI (ADKAR) Organizational Change Management
3. ITIL (IT Service Management)

Proof of each certification must be provided as part of the application.

Required Education

Candidates should possess a relevant post-secondary degree, diploma, or equivalent education in a discipline such as:

• Computer Science
• Information Technology
• Information Systems
• Business Administration
• Project Management
• Engineering
• A related discipline

Copies of applicable degrees and certifications should be provided with the application.

Required Experience

The successful candidate must demonstrate the following experience:

1. Large-Scale Wi-Fi Deployments

• Minimum 15 years of Project Management experience responsible for the planning and implementation of large-scale Wi-Fi deployments.
• Experience should include deployments involving 500+ access points.
• Must provide at least 3 project examples demonstrating a combined minimum of 15 years of relevant experience.
• Examples should include project/work duration and the candidate's specific responsibilities.

2. WAN and LAN Implementations

• Minimum 10 years of Project Management experience responsible for planning and implementing WAN and LAN environments.
• Must provide at least 3 project examples totaling a minimum of 10 years.
• At least one example must be within a clinical or healthcare setting.

3. Cognos Decision Support Systems

• Minimum 5 years of Project Management experience responsible for planning and implementing Decision Support Systems using Cognos.
• Must provide at least 2 examples totaling a minimum of 5 years of relevant experience.

4. Acute Care and Hospital Network Infrastructure

• Minimum 5 years of Project Management experience overseeing deployment of network infrastructure supporting acute care facilities or hospitals.
• Must provide at least 2 examples totaling a minimum of 5 years.

5. Enterprise Telecommunications and VoIP

• Minimum 5 years of Project Management experience responsible for planning and implementing organization-wide telecommunications solutions.
• Experience must include VoIP (Voice over Internet Protocol).
• Must provide at least 1 example totaling a minimum of 5 years.

6. IT Service Delivery Transformation

• Minimum 5 years of experience developing business cases and project plans supporting the transformation of an organization's IT service delivery.
• Relevant experience should include delivery of services such as:
  • Telecommunications
  • Workstations
  • Network connectivity
  • Infrastructure services
  • Other comparable enterprise IT services
• Must provide at least 2 examples totaling a minimum of 5 years.

7. Citrix Deployment

• Minimum 5 years of Project Management experience directly responsible for Citrix deployments.
• Must provide at least 1 example totaling a minimum of 5 years.

Core Competencies

The ideal candidate will demonstrate:

• Exceptional project leadership and stakeholder management skills.
• Strong understanding of enterprise IT infrastructure and telecommunications.
• Experience delivering technology solutions in complex healthcare environments.
• Strong knowledge of network architecture, wireless technologies, LAN/WAN, and infrastructure deployment.
• Experience managing large, complex, multi-site technology programs.
• Strong business case and project planning capabilities.
• Excellent risk, issue, dependency, and change management skills.
• Strong organizational change management capabilities.
• Excellent written and verbal communication skills.
• Ability to communicate complex technical concepts to both technical and executive audiences.
• Strong vendor and third-party management experience.
• Ability to work effectively with cross-functional and multidisciplinary teams.
• Strong knowledge of IT service management practices.
• Ability to work independently while operating within established governance and delivery frameworks.

Work Environment

This is a full-time onsite position in Winnipeg, Manitoba, supporting Shared Health's Digital Shared Services initiative.

The successful resource will work collaboratively with Shared Health stakeholders, technical teams, healthcare organizations, vendors, and other project partners. The role may require additional hours beyond the standard 7.75-hour business day when project requirements change. Additional hours will not exceed 10% of the total RFR hours.

Personal Health Information

Based on the RFR requirements, the successful resource will not have custody or control of Personal Health Information and will not perform the services of an Information Manager as defined under The Personal Health Information Act (Manitoba).

Application Requirements

Applicants should provide:

• Current resume clearly demonstrating the required experience.
• Copies of PMP or PRINCE2, PROSCI ADKAR, and ITIL certifications.
• Copies of relevant degrees or post-secondary credentials.
• Detailed project examples demonstrating each of the seven required experience criteria.
• For each project example, clearly identify:
  • Organization/client
  • Project name
  • Project duration
  • Project scope
  • Candidate's role
  • Specific responsibilities
  • Technologies/platforms involved
  • Size/scale of implementation
  • Relevant outcomes or deliverables

Candidates should ensure that their resume explicitly maps their experience to the mandatory and scored criteria, particularly the required years of experience and minimum number of project examples.

Evaluation

The experience component is worth 70 points in total, with each of the seven experience criteria weighted at 10 points.

Evaluation AreaWeightLarge-scale Wi-Fi deployments10WAN/LAN implementations10Cognos Decision Support Systems10Acute care/hospital network infrastructure10Enterprise telecommunications and VoIP10IT service delivery transformation10Citrix deployments10Total Non-Price Rated Criteria70 points

All three certification requirements—PMP/PRINCE2, PROSCI ADKAR, and ITIL—are mandatory Pass/Fail requirements.

Ideal Candidate Profile

The ideal candidate is a senior technology Project Manager with 15+ years of experience leading complex enterprise infrastructure and digital transformation initiatives, with particularly strong experience in healthcare IT, Wi-Fi, LAN/WAN, hospital network infrastructure, telecommunications/VoIP, Cognos, Citrix, and IT service transformation.

The candidate should be comfortable operating in a complex provincial healthcare environment, managing multiple stakeholders and vendors, and delivering large-scale technology initiatives within established governance, risk, change management, and IT service management frameworks.