About the job Housing Officer
Housing Officer
Temporary Contract
Job Details
Client: Royal Borough of Kingston
Service Area: Housing for Older People
Hours: 36 hours per week
Start Date: 28 September 2026
End Date: 04 April 2027
Duration: 27 weeks
Number of Roles: 1
Working Pattern
Based in Kingston.
Further working pattern to be confirmed.
Location
Guildhall 2
Kingston High Street
Kingston upon Thames
KT1 1EU
Pay
PAYE Rate: £22.98 per hour
Job Overview
Royal Borough of Kingston is seeking a Housing Officer to deliver a customer-focused housing management service for older people’s independent living accommodation.
The role will involve tenancy management, tenant safety, estate inspections, voids and lettings, tenancy sustainment, resident engagement, case management and working with internal and external partners.
Important – Please Read Carefully
This is a Housing Officer / Tenancy Management role.
The residents live independently in accommodation where RBK is the landlord. This is not Adult Social Care or Sheltered Housing.
Candidates should have housing management, tenancy management, estate inspection, voids/lettings and customer service experience.
Key Responsibilities
- Deliver tenancy management
- Support older residents
- Support vulnerable residents
- Help sustain tenancies
- Maintain tenant safety
- Complete estate inspections
- Complete property inspections
- Manage voids
- Support lettings
- Conduct tenancy sign-ups
- Take enforcement action
- Monitor estate services
- Engage residents
- Work with contractors
- Work with partner agencies
- Compile KPI information
- Use case management systems
- Support service improvement
Essential Experience & Skills
- Housing officer experience
- Tenancy management
- Social housing experience
- Older people support
- Vulnerable resident support
- Estate inspections
- Property inspections
- Voids and lettings
- Tenancy sign-ups
- Enforcement casework
- Customer service
- Case management
- KPI reporting
- Partner working
- Communication skills
- Policy awareness
Desirable
- Local authority housing
- Housing for Older People
- Independent living schemes
- Adult Social Care liaison
- NHS/support agency liaison
- Estate contract monitoring
- Tenant engagement
- Housing consumer standards
Additional Information
This role supports Housing for Older People within Royal Borough of Kingston.
Interview will take place in person at Guildhall 2, Kingston High Street, Kingston upon Thames, KT1 1EU.
Interview will last approximately 45 minutes to 1 hour.
Target interview date is 23 September 2026.
Candidate submission deadline is 23 September 2026.
Maximum submittals per agency: 1.
Disclaimer
On applying for this vacancy, you agree that your personal details will be passed onto our client for their consideration of your suitability for the role.
I acknowledge that it is my responsibility to notify Fix Space Recruitment Limited of any hirer who I do not want my details to be passed onto.
Job Reference: OR116278
Screening Questions
- Housing officer experience?
- Tenancy management experience?
- Older/vulnerable resident support?
- Estate inspections/voids experience?
- Tenancy enforcement/casework?
- Can you attend interview in Kingston?
Skills: Housing Officer, Tenancy Management, Social Housing, Older People, Estate Inspections, Voids and Lettings, Tenant Engagement, Case Management, Local Authority, Housing Management