Technical Marketing Manager

To serve as the primary technical authority bridging the gap between Research & Development (R&D) and Commercial operations. This role is responsible for maintaining the technical integrity of the existing portfolio and driving the successful launch of new product innovations.

• Portfolio Management & Commercial Support
  • Technical Consultation: Provide expert technical advice and support to the Sales department and external stakeholders.
  • Complaint Management: Lead the technical investigation and resolution of customer complaints to ensure quality standards.
  • Documentation Oversight: Maintain and update all technical collateral, including Brochures, TDS, SDS, and Standard Specifications.
  • Cost & Supply Optimization: Direct initiatives focused on cost reduction and long-term supply chain security.
  • Customization: Manage and approve technical agreements for customized product specifications.
• New Product Development (NPD)
  • Strategic Input: Provide technical insights and market trend analysis to support new business initiatives.
  • Project Leadership: Run the "New Product Development" program from start to finish.
  • Launch Readiness: Develop all necessary technical sales tools and documentation for new product launches.
  • Technical Training: Conduct product training sessions for internal teams and, where required, external clients.
  • Global Liaison: Coordinate regional requirements with Global and Regional R&D centers to ensure alignment.

Qualifications:

• Education & Technical Expertise
• Academic Background: Bachelor's degree in Chemical Engineering, Materials Science, Chemistry, or a related technical discipline. An MBA or a Master's degree is a significant advantage.
• Regulatory Knowledge: Proficiency in global safety and compliance standards (e.g., REACH, GHS) and experience managing SDS (Safety Data Sheets) and TDS (Technical Data Sheets).
• Industry Knowledge: Minimum of 5–7 years of experience in a technical role (R&D, Technical Service, or Applications Development), preferably within the Polymers or Chemicals sector.

• Professional Experience

• Product Lifecycle Management: Proven track record of managing products from R&D conception through to commercial launch.
• Project Management: Demonstrated ability to lead cross-functional teams. Certification in PMP or Agile is preferred.
• Commercial Exposure: Experience supporting Sales or Marketing teams with technical consultations and handling high-stakes customer complaints.

• Core Competencies & Skills
  • Communication: The ability to "translate" complex technical data into simple, persuasive language for non-technical stakeholders.
  • Problem-Solving: Strong analytical skills for root-cause analysis in product failures or quality complaints.
  • Strategic Thinking: Ability to identify market trends and map them back to technical R&D capabilities.

Location: Bangkok