SERVICE ENGINEER

Responsibilities:

• Installation, commissioning, and start-up machine in Asia Pacific countries.
• Troubleshoot, maintain and preventive maintenance, able to recommend customers for proper and effective spare parts.
• Cooperate with sales, sales admins, and project engineers, sharing information and details of ongoing project activities.
• Cooperate with service manager, sharing issues experienced, actions performed and technical considerations.
• Compile daily service reports for cases assigned in companys network, describing performed activities and duration of each, and promptly uploading it in the system once completed.
• Evaluate and update installation works, and service works progress.
• Prepare and supervise an installation site prior to begin installation activities. Follow and update if everything is in line according to documentation (ex.: Flowsheets, Layouts, Packing lists, el. diagrams)
• Supervise and manage sub-contractors activities (mechanical and electrical installations)
• Report any unscheduled waiting time due to material missing or third parties delay, eventual extra costs encountered during the installation.
• Evaluate and report of any lack or excess of material (if any) present in installation site.
• Manage and execute installation/start-up activities, work progress report to service manager and to project manager.
• Monitor and optimize systems performance during start-up, making sure are in line with companys standards.
• Provide technical trainings to customer (operational and theoretical)

Qualification:

• BSc in Electrical / Mechatronic / Automation Engineering.
• More than 5 year working experience including 2-year service/project experience in processing and auxiliary machinery or related fields such as Electrical control, Instrument & Pneumatic, Networking & Automation system,
• Good communication and command in English,
• Service mindset, able and willing to work under time pressure with quality of work.
• Work planning skill, logical thinking for troubleshooting a problem.
• Able to travel in Asia Pacific and Europe.
• Available to work during weekend, if required (not every weekend)
• Special considered if experience in PLC programing and troubleshooting, Siemens-PLC, Allen-Bradley PLC.
• Special considered if experience in overseas working.