Key Account Manager - ASEAN Region (Automotive and On-Highway)

Position focus:

The candidate for this full-time position will be accountable for systematically penetrating and developing markets, along with handling the associated technical and commercial responsibilities for customers and sales partners encountered within this context.

Main Tasks

1. Attention to Customers

• Develop a strategy for the assigned accounts
  • Application/ product strategy
  • Pricing strategy
  • Coordinate the above worldwide
• Maintaining & following monthly SOA`s and Supplier Score Card from Customer Portals
• Organize frequent visits to Automotive OE and On-Highway customers
• Write visit reports and carry out necessary activities implied by these
• Establish personal contacts with customer`s decision makers
• Collect feedback of customers and propose most appropriate solutions
• Lead the Change Management and related Price negotiations

2. Market Development

• Conduct and provide market data
• Estimate market potential and develop market strategies
• Provide market demand in order to establish sales forecast
• Verify and control sales targets

3. Quotations / Contract Reviews

• Determine payment- and delivery terms
• Prepare and send quotations, follow ups
• Negotiate prices
• General Contract Review

4. Interface Application Engineering

• Clarify technical customer requests in collaboration with Application Engineer
• Coordinate projects between customer, Application Engineer, Company Center of Operations worldwide, especially for new developments

6. Competitor observation

• Observe competitor activities by understanding their product range, talking to existing and potential customers, collecting marketing information, visiting fairs, etc.

7. Others

• Support Finance in overdue payment collection
• Ensure timely input of deliverables into the internal R&D system
• Regular CRM-, SAP system, etc.
• Coordination of claims per internal guidelines
• Support strategic projects on-demand
• Creation of management reports accurately reflecting the account situation and necessary actions

Qualifications:

• Technical degree or Commercial degree with technical understanding
• Experience in the Automotive field 5 10 years
• Sales experience required
• Basic SAP knowledge preferred
• Microsoft office fluency
• Fluent English
• Native Local ASEAN Languages and Chinese are a plus