Job Openings Client Solutions Associate

About the job Client Solutions Associate

About the Role

We're hiring Client Solutions Associates to help scale a fast-growing, venture-backed B2B software startup focused on expert network and client intelligence solutions.

This is a fast-paced, client-facing role where you'll manage research projects end-to-end by connecting clients with the right subject matter experts through qualitative interviews and outreach. You'll play a key role in helping clients gather critical business insights while contributing directly to how the platform and operational processes evolve as the company grows.

The ideal candidate is resourceful, highly organized, client-oriented, and excited to take ownership early in their career within a high-growth startup environment.

About the Company

The company is a venture-backed B2B software startup building an expert network and research platform that connects clients with highly specialized subject matter experts across industries.

The organization operates in a collaborative, high-performance environment where employees are encouraged to think strategically, contribute cross-functionally, and help shape the future of the business.

What You'll Do

Client & Expert Matching

  • Identify and recruit subject matter experts aligned with client research needs
  • Build and maintain strong relationships with both clients and experts
  • Ensure high-quality expert matching and strong client satisfaction
  • Conduct outreach using internal databases and external sourcing channels

Project Ownership

  • Manage research projects from intake through completion
  • Coordinate expert sourcing, scheduling, and engagement logistics
  • Ensure projects are completed efficiently and successfully
  • Maintain strong communication throughout the project lifecycle

Performance & Network Management

  • Monitor engagement quality and project outcomes
  • Track feedback and improve expert network quality
  • Support retention and growth of high-performing experts
  • Help improve operational workflows and research execution processes

Cross-Functional Collaboration

  • Share client and expert feedback with Product and Engineering teams
  • Help improve workflows, platform functionality, and user experience
  • Contribute ideas that improve scalability and operational efficiency
  • Partner across departments to support business growth initiatives

Required Qualifications

Experience

  • 0–4 years of professional experience
  • Strong recent graduates encouraged to apply
  • Undergraduate degree required
  • Client-facing, research, customer success, consulting, or startup experience preferred

Skills & Competencies

  • Excellent communication and interpersonal skills
  • Strong organizational and project management abilities
  • High ownership mentality and problem-solving mindset
  • Resourceful, proactive, and adaptable
  • Comfortable operating in fast-moving startup environments
  • Growth-oriented with strong motivation and ambition
  • Ability to multitask and manage competing priorities effectively

Preferred Backgrounds

  • Startup experience
  • Customer success or account management experience
  • Consulting or research-related experience
  • Leadership experience through:
    • Student organizations
    • TA roles
    • Clubs
    • Volunteer leadership
    • Entrepreneurial projects

Bonus Qualifications

  • Curiosity across industries and business functions
  • Experience in fast-paced client-facing environments
  • Interest in networking, research, and business strategy

Compensation & Benefits

Compensation

  • Base Salary: $72,000 USD
  • Fully uncapped monthly bonus structure
  • Additional performance incentives beyond quota attainment
  • Top performers can earn an additional $2,000–$3,000 per month in bonuses
  • Fast promotion path to Senior CSA:
    • $88,000 base salary potential
    • Higher bonus opportunities
  • First-year top performers can reach approximately $100,000 total compensation
  • Equity included

Benefits

  • Fully covered medical, dental, and vision insurance
  • Wellhub Gold Membership:
    • Lifetime Fitness (NY)
    • Fitness SF (Bay Area)
    • Access to fitness classes including:
      • [solidcore]
      • SoulCycle
      • F45
  • 15 PTO days plus company holidays
  • Additional PTO day added each year
  • Up to 5 weeks fully remote work annually
  • Hybrid schedule:
    • 3 days in office
    • 2 days remote
  • Annual company offsite
  • Team events and happy hours

Work Environment

  • High-growth startup environment
  • Collaborative and cross-functional culture
  • Hybrid work structure
  • Fast-paced, performance-driven team environment

Visa Sponsorship

  • Visa sponsorship available

Why This Role Stands Out

Early Career Ownership

You'll manage real client projects and relationships from day one with meaningful responsibility and visibility.

Strong Compensation Upside

Uncapped bonuses and rapid promotion opportunities create significant earning potential early in your career.

Cross-Functional Exposure

Work closely with Product, Engineering, Operations, and Client teams while helping shape business processes and platform improvements.

Startup Growth Environment

Excellent opportunity for ambitious candidates seeking accelerated learning and career progression in a venture-backed company.

Equity & Long-Term Upside

Every employee receives equity and participates directly in the company's long-term growth and success.


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