Senior Business Analyst

About First Line Software

First Line Software is a global outsourcing company that specializes in delivering innovative software solutions to a wide range of industries. With a strong international presence, we partner with leading clients to develop cutting-edge digital platforms and applications.

In this role, you will work on an exciting project with a US-based digital experience agency, contributing to the development and optimization of high-performance CMS platforms and Java applications. This position offers the opportunity to collaborate with cross-functional teams in a dynamic and fast-paced environment.

Your responsibilities

• Collaborate with stakeholders to gather and document business requirements.
• Translate business needs into detailed user stories, workflows, and acceptance criteria in Jira.
• Maintain and organize clear project documentation in Confluence.
• Work closely with developers to ensure requirements are understood and implemented accurately.
• Participate in Agile Scrum ceremonies, including sprint planning, backlog grooming, and reviews.
• Assist QA teams by reviewing test cases and analyzing defects to validate requirements.
• Monitor project progress and align deliverables with business objectives.
• Manage and assess the impact of change requests.
• Identify risks, communicate potential issues, and propose mitigation strategies.
• Write and define test cases for requirements validation.
• Perform manual testing to confirm functionality meets business goals.
• Collaborate with QA teams to resolve defects and suggest improvements.

Requirements

• Proven experience gathering and documenting business requirements, especially for digital platforms and CMS projects.
• Strong knowledge of the Optimizely CMS platform or similar tools.
• Familiarity with Drupal site optimization, including content structures and API integrations.
• Proficiency in Java-based application ecosystems for middleware and back-end logic optimizations.
• Experience working with APIs and web services (REST/SOAP) and integrating third-party tools.
• Expertise with Jira for issue tracking and Confluence for documentation.
• Ability to create detailed user stories, functional specifications, and workflows.
• Excellent communication skills for cross-team collaboration (developers, QA, project managers, and stakeholders).
• Nice to have: Experience with Postman, Selenium, or TestRail for testing and validation tasks.

The FLS Difference: What We Can Offer

• Our modern stack projects are the right mix of exciting and challenging.
• Gain access to our diverse range of training programs, courses, and certifications.
• Choose your work styleremote, on-site, or hybrid in one of our stunning offices. We offer the freedom of flexible working hours.
• Enhance your language skills with our corporate English classes.
• Work from anywhere and explore the world with our Workation program.