Job Openings USER GROWTH MANAGER

About the job USER GROWTH MANAGER

Location: Hanoi, Vietnam
Reports to: Head of User Growth
Department: User Growth

About Our Client

Our Client is a technology company with the mission to "Create a better life for all people through advanced technology and superior digital experiences." The company aims to build a unified technology platform, connecting intelligent operations management with a super app for customers to deliver seamless and exceptional digital experiences.

Our Client focuses on three core components:

  • Technology Infrastructure: Data centers, servers, network systems, and cybersecurity
  • Shared Services for Business Operations: AI, data, user identity management, HR, finance and accounting, enterprise procurement
  • End-User Applications: A super app integrating all services, specialized applications (e.g., Xanh SM), and internal apps (e.g., ILoveVingroup)

Position Responsibilities

  • Manage team executing growth campaigns: acquisition, activation, retention
  • Analyze funnel data, monitor CAC, LTV, retention cohorts, and propose optimizations
  • Design and manage marketing campaign budgets, ensure ROI effectiveness
  • Collaborate with Product, Tech, and Marketing to execute A/B tests and optimize user journeys
  • Train and develop growth specialists, ensure data analysis and execution capabilities

Qualifications / Professional Competencies / Experience Requirements

Education & Skills:

  • Bachelor's in Marketing, Data, Economics, or equivalent
  • Strong data analysis skills, basic BI/SQL usage
  • Team management and motivational skills
  • Good English, able to read industry documents

Expertise:

  • Funnel analysis and conversion improvement insights
  • Promotional budget management and optimization
  • Retention and lifecycle marketing program design
  • Coaching junior team members in analysis and campaign execution
  • Reporting and presentation skills to leadership

Experience:

  • 4 years marketing/growth experience
  • 1 year managing a team
  • Preferably from app, e-commerce, or fintech background