Support Worker

• To provide assistance with personal care and other daily living tasks to dependent service users within their own homes.
• To work with each individual service user to maximise their independence and choice.
• To work in partnership with service users encouraging choice, participation and motivation, adhering at all times to the values of the company.

• To undertake personal care and daily living tasks as agreed with the service user, their family and professionals involved with the individual service plan.
• Ensure a high standard of personal care, which may include assistance with personal hygiene, washing, dressing etc.
• Provide practical assistance to service users in carrying out everyday tasks to enable them to live as independently and safely as possible, including shopping, cooking, home maintenance.
• Ensure that the service user’s medication is handled, administered and recorded in line with the company’s Medication policy.
• To work at all times adhering to the policies and procedures of the care provider.
• To provide service users with opportunities to express their preference as to the way that care tasks are carried out.
• To develop and maintain professional working relationships with service users and work colleagues from a wide variety of backgrounds
• To communicate regularly with the immediate supervisor, in particular regarding changes in the service user’s condition or circumstances.
• To complete documentation, including service user records.
• To maintain and use the call monitoring system by logging in and out of all service users.

• To attend training, including induction, team meetings and individual supervision sessions as required.
• To undertake additional responsibilities as requested by the Manager following the successful completion of specific training and personal skills development.
• To undertake any other reasonable duties as requested.
• To comply with all Health and Safety policies and procedures.
• To be responsible for maintaining and improving own knowledge and skills through experience and training.
• To always respect the service user’s dignity and rights.
• To understand and comply with the company’s confidentiality policy.