Paraplanner
Job Description:
Our client is a boutique wealth management firm located in Glastonbury, CT. They are seeking a paraplanner to join their team. This person will work alongside Wealth Management Service Advisors, taking full responsibility for preparation and maintenance of client files, preparation and implementation of recommendations and Financial Plans (including modeling), and ongoing reviews of client affairs. To keep up to date with technical issues and undertake necessary research. Core responsibilities include identifying opportunities, assisting with the onboarding of new clients, and serving as a liaison to the service coordinator team for all client-related issues and follow ups. Our ideal candidate will be someone who has the passion, experience and drive to help take our firm to new levels and who shares in our commitment to putting our clients first.
Keys to success for this position
Thoroughly preparing for all client meetings (i.e., annual reviews, new plans, etc.).
Taking ownership of and managing all financial plan modeling (i.e., hand checking work for the first
year and as needed thereafter).
Demonstrating strong project management and time management skills.
Accurately documenting all client and plan-related tasks.
Financial Planning
Building trust, credibility and strong relationships with clients.
Coordinating the overall client engagement, financial plan manufacture process, and client
communications.
Gathering and ensuring completeness of client file/data.
Reviewing client financial records and assessing current financial situations.
Troubleshooting and following up to resolve client issues.
Undertaking research to identify suitable solutions to meet clients needs and specific objectives.
Preparing relevant information and comparisons ready for review by Wealth Service Advisors.
Attending client meetings when required.
Preparing reports and documents, including charts, graphs, and other visual aids.
Assisting Wealth Service Advisors in developing and implementing financial plans. Maintaining client
files and folders, spreadsheets and correspondence, as requested by the planning team.
Proactively analyzing and reviewing balance sheets/cash flow statements for opportunities and
account consolidation. Liaise with the service coordinator team to maintain accurate client records on the back-office system, platforms and any other IT systems (i.e., cashflow). Responsible for following up emails and tasks post client service meetings or client calls. Serving as a liaison with client intermediaries, such as accountants and attorneys.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of
significance.
Assisting with the preparation of marketing and presentation materials for client meetings, prospects
and on an as-needed basis.
Representing the firm with the highest level of integrity at industry and community events, as
appropriate.
Building and maintaining a deep understanding of client needs, as well as industry trends, best
practices and solutions.
Updating financial plans to reflect changes in the clients personal and financial situation as well as for
changes in tax law and the investment environment.
Maintaining up to date knowledge of tax law, regulations and investment climate.
Operations
Running client reporting data, where needed.
Assisting with day-to-day clients needs (i.e., sending eMoney client access)
Responding to client technical inquiries.
Running and researching insurance and annuity options and quotes for clients, as directed by the
Wealth Service Advisors.
Assisting team members with day-to-day activities when needed/providing backup.
Client Service
Providing exceptional client service (proactive and reactive) within our service standards by email,
phone, and written correspondence.
Working with Service Coordinators to ensure all appropriate product training, state licensing, carrier
appointments, CE, etc. is completed.
Maintaining the Redtail CRM database.
Creating and updating Redtail Activities for tracking tasks.
Adhering to the practices electronic file retention process.
Looking to create/implement new processes where necessary.
Updating internal processes relating to the Paraplanner position.
Maintaining up-to-date working knowledge of technology utilized in role (i.e., eMoney, AdvicePay,
Redtail CRM) and learning new technology to support the practice, as needed.
Participating in team meetings.
Education, experience, knowledge, skills, and other requirements:
Required Education and Experience
Bachelors degree in business, finance or related field, or equivalent additional experience
At least 2 years of experience in wealth management/financial planning as client-facing role
Series 7, Series 63 and 65, or Series 66 registered and insurance licensed; preferred but not required
Some level of investment management knowledge
Required Knowledge, Skills, and Abilities
Proficiency in Microsoft Word, OneNote, Excel, PowerPoint, and Outlook
Experience in Redtail CRM and eMoney is preferred
Extraordinary customer service; genuine interest in caring for clients
Professional oral and written communication skills
Strong math, basic accounting, research, and analysis skills
Efficient, process oriented, looks for ways to improve the practice
Ability to multi-task, prioritize, and manage time effectively
Pragmatic problem solver
Goal oriented, self-motivated, and results driven
Ability to work independently and as part of a small, collaborative team
Readiness to roll with changes and pitch in to do what needs to be done