PMO Manager

Job Summary

The PMO Manager is responsible for establishing, leading, and continuously improving the Project Management Office (PMO) to ensure consistent, efficient, and successful delivery of IT projects across the conglomerate. The role provides project governance, standards, tools, and oversight to support strategic initiatives, digital transformation programs, and business-critical IT projects across multiple business units.

Duties and Responsibilities

Key Responsibilities

PMO Leadership & Governance

• Establish, manage, and continuously improve PMO frameworks, methodologies, standards, and best practices.
• Define and enforce project governance, stage gates, and approval processes.
• Ensure alignment of IT projects with enterprise strategy, business priorities, and digital transformation goals.

Project Portfolio Management

• Oversee the IT project portfolio across the conglomerate, ensuring visibility, prioritization, and resource optimization.
• Monitor project performance (scope, timeline, cost, quality, and risk) and provide regular status reports to senior leadership.
• Facilitate portfolio-level decision-making, including prioritization, trade-offs, and escalation management.

Project Delivery Oversight

• Provide oversight and support to Project Managers to ensure on-time, on-budget, and high-quality project delivery.
• Identify risks, dependencies, and bottlenecks across projects and proactively implement mitigation plans.
• Drive consistency in project execution across business units and IT teams.

Stakeholder & Business Engagement

• Serve as a key liaison between IT, business units, and executive stakeholders.
• Support demand intake, project justification, and business case development.
• Ensure clear communication, alignment, and expectations management across all stakeholders.

Resource & Capacity Management

• Support resource planning and capacity management for project teams across the conglomerate.
• Coordinate with functional heads to ensure availability of skilled resources for priority initiatives.
• Track utilization and support workforce planning for project roles.

Tools, Reporting & Metrics

• Manage PMO tools, templates, and systems (e.g., project tracking, dashboards, and reporting platforms).
• Define and track PMO KPIs, including project success rate, delivery timelines, cost variance, and benefits realization.
• Prepare executive-level dashboards and reports for management and governance forums.

Process Improvement & Capability Building

• Drive continuous improvement of project management practices and maturity.
• Coach and mentor Project Managers and project teams.
• Support training, certification, and professional development of project resources.

Risk, Compliance & Audit Support

• Ensure compliance with internal controls, IT policies, and regulatory requirements.
• Support audits by providing project documentation, reports, and evidence as required.
• Manage enterprise-level project risks and escalation processes.

Technical Competencies and Skills

IT Project Management, Program Management, PMP, Information Technoloy

Education, Trainings and Licenses Required

• Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, Business Administration