Job Openings Sr. IT Project Manager

About the job Sr. IT Project Manager

Job Summary

An IT Program and Project Manager oversees multiple technology programs/projects, ensures adherence to delivery standards, manages risks, capacity management, mentorship of team members and compliance to solution delivery metrics. Focus on project governance, stakeholder management, enable strategic initiatives and continuous improvement. Be able to manage critical programs or projects that would contribute to the company’s key initiatives.

Duties and Responsibilities

Strategic IT Project Delivery 

·         Manage and align key strategic objectives with team deliverables 

·         Establish and implement the delivery framework  

·         Ensures all programs/projects have resource allocation 

·         Promote a continuous improvement process mindset  

·         Promote compliance on IT standards, security, governance 

·         Manage simple to complex IT projects and ensure that resources, timelines, budget and quality are in place 

·         Responsible and has oversight on the projects/programs (updates, risks, challenges, help needed) 

·         Escalate issues to upper management as necessary 

·         Conducts retrospective and knowledge sharing across the solution delivery team 

·         Provide status report to various stakeholders 

 

Stakeholder Management 

·         Build strong relationships with senior leadership and stakeholders, providing clear communication and updates 

·         Acts as 2nd level escalation and address any resistance, conflicting priorities through structured dialogue and escalation paths 

·         Collaboration across One Tech leadership on strategic and tactical initiatives 

·         Manage CSAT and delivery metrics – achieve targets, formulate strategies and work with BU’s 

 

Team and People Management 

1.       Administrative 

o    Accountable for the career path, opportunities, trainings, certifications  

o    Accountable for administrative/people related concerns 

o    Conducts coaching, mentoring and performance feedback (at least once a month) 

o    Ensure adherence and contribution to team metrics 

2.       Capacity/team management  

o    Accountable for the capacity management and proper allocation to their respective projects/programs 

o    Enables knowledge sharing (brown bag session) within team members 

o    Promotes continuous improvement of project team members 

Technical Competencies and Skills

IT Landscape, Leadership, Strategic Thinking, Agile, Funtional IT, Technical IT, Development, Software Development LifeCycle

Education, Trainings and Licenses Required

Computer Science, Information Technology, Business

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