Front Office Supervisor

• With Bachelors Degree related to Hospitality, Tourism and/or Business Management
• Minimum 2 Years experience in Front Office in a 5* Hotel/Resort
• With strong Front Desk background
• Excellent Communication and Customer Relations skills.
• Excellent Problem Solving skills
• Attention to Details
• Above Average Critical Thinking and Time Management skills
• Knowledge in Room Blockings and PMS Handling
• Knowledge in navigating Microsoft Suites

Job Overview:

• Ensures that all front office team members receive adequate training in all Front Desk Policies and Procedures. Ensures smooth operations on all arriving and departing rooms including blockings, clearings, possible upgrades.