Bartender (Firehouse)

Filinvest Hotel: Quest Plus Conference Center Clark - Firehouse

The Bartender is responsible for preparing and serving alcoholic and non-alcoholic beverages while delivering exceptional guest service. This role ensures beverage quality and consistency, maintains bar cleanliness and inventory, and contributes to a vibrant and welcoming atmosphere that enhances the overall guest experience at Quest Plus Conference Center Manila.

Key Responsibilities

• Prepare and serve cocktails, mocktails, spirits, wines, beers, and other beverages according to established recipes and standards.
  
• Provide excellent guest service by taking orders, making recommendations, and responding to guest requests professionally.
  
• Ensure consistency, quality, and presentation of all beverages served.
  
• Maintain cleanliness, organization, and sanitation of the bar area, equipment, and tools.
  
• Monitor and replenish bar stocks, garnishes, glassware, and supplies as needed.
  
• Conduct daily inventory checks and assist in stock control to minimize wastage and losses.
  
• Operate POS systems and process guest transactions accurately.
  
• Verify guests' age and ensure responsible service of alcoholic beverages in accordance with company policies.
  
• Support outlet promotions and upselling initiatives to maximize revenue.
  
• Assist in opening and closing procedures, including bar setup, cleaning, and cash reconciliation.

Job Summary

• Graduate of Hospitality Management, Hotel & Restaurant Management, Tourism, or any related course is an advantage.
  
• At least one (1) year of experience as a Bartender in a hotel, restaurant, bar, or similar food and beverage establishment.
  
• Knowledge of cocktail preparation, mixology techniques, wines, spirits, beers, and beverage service standards.
  
• Familiarity with bar equipment, inventory management, and POS systems.
  
• Strong customer service, communication, and interpersonal skills.
  
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
  
• Knowledge of food safety, sanitation, and responsible alcohol service practices.
  
• Willing to work on shifting schedules, weekends, holidays, and late-night operations when required.
  
• Positive attitude, professional appearance, and a passion for hospitality and guest satisfaction.