Sales Events Manager

Filinvest Hotel: CRIMSON RESORT & SPA BORACAY

In accordance with the policies, procedure and standards of Chroma Hospitality and Crimson Resort & Spa, Boracay, and under the general guidance and supervision of the General Manager and within the limits of established Crimson Resort & Spa, Boracay policies and procedures, directs all hotel operations, and assesses, evaluates, and meets the short and long-term needs of the hotel to ensure its success.

• Supports and acts in accordance to the approved Banquet Sales Action Plan to boost the
  sales strategy.
• Solicit banquet business within the assigned area of assignment Weddings, Other Socials,
  Corporate residential, and Non-residential meeting groups.
• Prepare all standard documents and correspondences required to ensure all clients
  requirements are met, and to ensure smooth flow of events internally  

- Banquet Proposal, Contract, Addendum
- Banquet Event Order
- Amendment 

• Attend to inquiries in a timely manner. Inquiries may be received through email, mobile
  phone, telephone, other online channels.
• Coordinate impressive and well-planned familiarization and site inspections with Banquet
  Sales Coordinator or Operations Team in CRSB property.
• Follows-up status of tentative MICE bookings with Room Sales counterpart.
• Reviews signed contracts turned over by Room Sales.
• Handles all room accommodation assignments of Weddings and Other Socials booking,
  function meal and set-up arrangements including submission of menu proposals and billing
  arrangements of group or event assigned by DOBE.
• Establishes and reviews cut-off dates for final function room requirements, obtains the
  convention or meeting format/program and applies it to available public space; recommends
  the program or format to the meeting organizer.
• Whenever applicable, at the conclusion of the meeting reviews all charges with the meeting
  organizer through Banquet Sales Coordinator to expedite billing.
• Sell other hotel facilities and services as required by clients
• Meet with clients and attend to the details of their events (including weddings; internal
  meetings and external meetings, etc.)
• Ensure Banquet Contracts and Payments are done in a timely manner based on standard
  hotel policies
• Liaise with other departments to provide exceptional service for guests:
  - Executive Chef, EAM F&B/Banquet Operations Manager menu and floor plan lay out within
  budgets.
  - Reservations Manager/team for allocation of room bookings.
  - Facilitate BEO and GIS meetings.
  - Provide input for hotel improvement relating to Banquet products and services.
• Assist with promotions and other sales activities, where requested
• Assist in organizing trade shows, functions and exhibitions where applicable and advised by
  Superiors
• Attend networking events that can enhance hotels contacts and business opportunities.
• Be updated with latest banquet trends and innovations in the corporate meetings industry,
  weddings, other socials, and related industry.
• Maintain professional relationships with local suppliers/ partners.
• Grow network of suppliers/partners/accounts that may have the ability to recommend or refer future business clients/opportunities for the hotel.
• Work with Department Head to achieve departmental revenue targets.
• Monitor competitors banquet performance and share relevant information to keep abreast
  in the industry trends and market condition.
• Makes presence felt by customer, constantly. Must be available to solve problem and/or
  suggest alternatives to previous arrangements.
• Closely liaise with Banquet Sales Coordinator in property to oversee customer experience
  during their stay in the hotel and share any inputs/comments that will help the hotel
  perform better.
• Following set parameters, must be present on property to manage pre-event up to
  conclusion of event depending on the needs and/or requirements of client.