Operations Lead - Registration Docketing SLO

FILINVEST COMPANY: FILINVEST LAND, INC.



JOB SUMMARY:

Registration Lead supports the Registration Head in monitoring the payments of taxes, full documentation of accounts, and preparation of payments and liquidations of title-related expenses and ensures the unit operates smoothly on a daily basis. It is expected of the person to have:

1. the ability to lead the registration associates to meet the department goal
2. the ability to do side-by-side training on the associates
3. the ability to prepare management reports for use by the Registration Head and/or Operations Head.

This individual is expected to have expertise in:

1. the title transfer process 
2. the ability to set a target for service providers and ensure targets are met
3. can troubleshoot various issues that may arise in relation to the registration of title

KEY FUNCTIONS/DUTIES AND RESPONSIBILITIES: 

· Monitors daily productivity of registration specialist to ensure that dockets are being completely prepared within the agreed turn-around time and meet the key objective of the Department which is to transfer the title within 6 months from the date of full payment of the account and transfer the TD 1 month after title transfer.

· Monitors daily productivity of registration specialist to ensure that taxes such as Creditable Withholding Tax (CWT), Real Property Tax (RPT), and Documentary Stamp Tax (DST) are qualified, paid and payments are liquidated on time.

· Constantly empowers registration specialists by doing side-by-side training to take responsibility for their jobs and goals.

· Delegate responsibility and expect accountability and regular feedback.

· Manages the service provider, Local Government Units (LGU), and Government Agencies (BIR/RD) by setting their target and ensuring it is met, and they constantly provide updates and accomplishments.

· Regularly meets with service providers, LGU, BIR, and RD for updates, issues, and action plans to be undertaken.

· Monthly and constantly meets with the Registration Head regarding issues, policies, and processes of his/her unit to be able to cascade, implement and resolve such. Likewise, he/she continuously makes recommendations to help improve the process of the department/unit

MINIMUM QUALIFICATIONS:

• graduate with a Bachelor's Degree in any Business Management/Marketing/Accounting
• A keen eye for details and the relationship of variables
• High leadership skills which allow the person to manage people and effectively liaise with department heads for requirements regarding complaint
• Intermediate Microsoft skills for MIS and presentation