Business Transformation Associate

Filinvest Company- Filinvest Hospitality Corporation

Job Description

PROCESS GOVERNANCE & STANDARDIZATION

• Repository Stewardship Update and organize the process library, ensuring documents are current and easily searchable.
• Template Compliance Format SOPs and flowcharts to standard, reducing re-work for approvers.
• Approval Tracking Monitor document status, prompting stakeholders to keep cycles moving.
• Audit Pack Preparation Assemble evidence packets, enabling swift responses to audit queries.
• Process KPI Dashboard Maintenance Refresh metrics in governance dashboards, supporting data driven oversight

CHANGE ENABLEMENT & ALIGNMENT

• Training Logistics Schedule sessions, manage invitations, and capture attendance, maximizing learner participation.
• Communication Production Draft newsletters and updates that keep stakeholders informed and engaged.
• Feedback Capture Collate survey results and user comments, supplying clear insights to project leads.
• Action-Item Monitoring Track follow-ups from change-agent huddles, ensuring commitments stay visible.
• Knowledge-Base Curation Publish FAQs and tip sheets, boosting first-call resolution.

TRANSFORMATION PROJECT PARTNERSHIP

• Data Collection Gather process-performance data and prepare trend analyses for review meetings.
• Workshop Support Organise materials and take notes during Kaizen events, freeing facilitators to focus on content.
• CI Register Oversight Update status and due dates, keeping improvement pipelines transparent.
• Charter Documentation File completed improvement charters, maintaining an accurate history of initiatives.
• Best-Practice Sharing Post bite-sized insights on internal channels, encouraging peer learning

CONTINUOUS IMPROVEMENT & CAPABILITY BUILDING

• RAID Log Maintenance Record risks, actions, issues, and decisions with precision, safeguarding project memory.
• Status Report Consolidation Compile weekly updates into concise steering packs, enabling informed governance.
• Budget Tracking Monitor purchase orders and actuals, alerting leads to emerging variances.
• Event Coordination Arrange logistics for workshops and vendor demos, ensuring sessions run without friction.
• Version Control Management Keep project documentation neatly versioned, preserving a single source of truth.

Qualification

• 02 years in an internship or entry-level role involving project coordination, data handling, or process documentation.
• Bachelors degree (completed or final year) in business, engineering, or information field
• Certificate in Process Improvement or Project Coordination. (advantage)

Certifications & Licenses

• Lean Six Sigma Yellow Belt
• BPMN 2.0 Foundation Badge (advantage)
• Agile Fundamentals (ICAgile/Scrum Foundation (advantage)

Relevant Trainings

• Office & Collaboration Tools Masterclass (SharePoint, Teams, Smartsheet)
• Basic Data Analytics (Excel / Power Query)
• Business Writing & Stakeholder Communication