Operations Assistant - Registration

Job Summary

To Assist the Registration Team

Duties and Responsibilities

1.      Preparation of Registration Forms:Ensure all necessary registration documents are prepared accurately for new and returning patients. Customize forms as per departmental requirements.

2.      Collection and Organization of Documents:Gather required identification, insurance cards, referral letters, and other necessary documentation from patients.Organize documents systematically for easy access and review.

3.      Verification and Validation: Check the completeness and correctness of documents submitted by patients. Verify authenticity and validity of documents such as insurance cards and IDs.

4.      Documentation Filing: File documents securely according to organizational policies, either physically or electronically. Maintain confidentiality and proper storage of sensitive documents.

5.      Processing and Updating Records: Update patient registration records with new or corrected documentation. Ensure all documentation aligns with current patient information.

6.      Assist in Preparing Reports: Compile registration-related documentation into reports or summaries as needed for administrative or billing purposes.

7.      Assist in Compliance and Audits: Ensure that all documents meet regulatory standards for record-keeping. Prepare documentation for audits or reviews upon request.

8.      Coordination with Departments: Collaborate with clinical, billing, and administrative teams to ensure proper documentation flow. Ensure all necessary documents are available for department-specific processes.

9.      Documentation Follow-up: Follow up with patients or departments to obtain missing or additional documents. Ensure timely submission and processing of all required documentation.

Technical Competencies and Skills

Computer Literate

Education, Trainings and Licenses Required

college graduate of any course