Enterprise Risk and Intelligence Lead

Job Summary

• Collaborates with end users to identify needs and opportunities for improved and efficient processes • Oversees the ongoing development of processes for automation • Takes the lead on improving and streamlining manual processes • Reviews / Writes and issues memoranda on new manual and automated processes • Completes ad hoc financial projects as requested by Management

Duties and Responsibilities

KEY FUNCTIONS/DUTIES AND RESPONSIBILITIES:

 1.       BPR – Business Process Review/ Process Analysis and Improvements  (20%)

·         Reviews and validates system flowcharts, guidelines and forms.

·         Works closely with his team members to resolve and finalize user system requirements, procedures, and problems to successfully automate or improve existing systems Develops/reviews and presents recommendations on any reported systems related problem, advocates software and systems improvements to the management as necessary. 

·         Initiates discussions with operating and support teams to assess existing challenges faced by the company and/or gather inputs on areas/systems to be improved.

 2.       Policies and Procedures (20%)

·         Ensures that existing policies and procedures are reviewed regularly for relevance.

·         Ensures accounting/controls’ best practices are being observed and followed.

·         Documents new policies and procedures for existing processes that are still without any manuals, or for newly formed businesses and/or activities/processes as a result of business expansion or process improvements/automations.

·         Works with concerned business process owners in securing necessary approvals from management prior to implementation of the new/updated policies and procedures.

·         Conducts training and orientations to concerned personnel

 3.       Software Development / Automation (35%)

·         Prepares/drafts the business case/user stories for any systems automation and enhancement projects in coordination with the project proponents and project team. Creates the desired systems specifications in accordance to the results of the BPR and as approved by management.

·         Reviews and confirms User Interface and systems flow, to be given to IT team for software development

·         Seeks approval from management as to the final policies and procedures to be implemented and to be automated. Ensures that the establish policies and procedures incorporated in the system were approved by the management.

·         Ensures a win-win solution for both users and management of the policies and processes to be implemented. Secures confirmation of users’ understanding of the management’s goals in implementing such policies and processes.

·         Tracks and submits ideas and solutions to the issues and concerns based on observations and analysis, from users’ feedback and team members. 

·         Interacts extensively with the CTI/external vendors to ensure that the business system standards and requirements are met.

·         Employs techniques such as CAATS – Computer assisted audit techniques in testing computerization processes, during system development phase, during or before UAT steps

·         Leads the successful (UAT) Users Acceptance Testing and (QA) Quality Assurance prior to deployment of the system.

·         Validates software against established systems criteria and lists of user requirements are being met.

·         Ensures agreed upon security matrix and data control

·         Reviews and validates Systems documentation/ User’s Manuals/ Quick Guides.

·         Conducts Orientation and Training sessions.

·         Ensures smooth coordination of the team members, users, developers and management.

·         Manages and handles team members scheduling and monitoring team’s performance

·         Monitors team’s performance and activity to ensure they meet goals and deadlines

 4.       System Monitoring and Control (Post Implementation) (15%)

·         Supervises team members in handling questions of the users during live implementation and making recommendations to fix them.

·         Supervises review of the performance of the implemented procedure.

·         Reports the impact of issues/ problems and escalates as and when necessary with the management. Makes recommendations to solve such issues and problems encountered.

·         Works closely with team members and software developers/ programmers to evaluate system errors and in troubleshooting after the implementation.

·         Supervises review of system effectiveness 3 months after the implementation and continuously thereafter, whenever necessary

·         Ensures continuity of training sessions

 5.       Database and Other Tasks (10%)

·         Ensures that database is always clean in coordination with responsible departments and that departments are taking responsibility of maintaining a reliable database so that information required by Management can be generated accurately for timely decision making.

·         Performs other tasks that maybe assigned from time to time

Technical Competencies and Skills

Has experience in handling business improvement projects and systems automation implementation, Preferably with Project Management Skills, Preferably with Supervisory Experience, With excellent oral and written communication skills, With Advanced MS Office Skills (Specificallyl; MS Excel and MS Visio), Experienced in Business Process Mapping, With Skills in MS Power Tools (PowerApps_PowerBI_PowerAutomate), Experience in Anaplan is highly desireable especially if atleast Level 1 certified but not required

Education, Trainings and Licenses Required

Preferably Accounting Graduate (CPA highly desirable), IT or Industrial Engineering Graduate, 3 to 5 years Experience