Learning & Development Assistant Manager

Job Summary

The L&D Assistant Manager supports the planning, development, and execution of learning and talent development initiatives for the IT Group. Working closely with the HR Business Partner, IT leadership, and functional teams, this role ensures that learning programs are aligned with business strategy, digital transformation goals, and workforce capability requirements. The position focuses on building technical, leadership, and professional competencies to support current and future IT needs

Duties and Responsibilities

Key Responsibilities

Learning Strategy & Planning

• Support the HR Business Partner in developing and executing the IT Group’s learning and development strategy aligned with business and technology priorities.
• Translate workforce and capability needs into structured learning plans and programs.
• Assist in annual training needs analysis (TNA) for IT roles across the organization.

Program Design & Delivery

• Design, develop, and implement learning programs covering technical skills, digital tools, leadership, and behavioral competencies.
• Coordinate onboarding and role-based learning programs for IT employees.
• Facilitate or co-facilitate learning sessions, workshops, and training programs (in-person and virtual).

Stakeholder Collaboration

• Partner with IT leaders, managers, and subject matter experts to identify skills gaps and recommend appropriate learning interventions.
• Work closely with vendors, training providers, and internal trainers to deliver effective learning solutions.
• Act as a key point of coordination between HR, IT leadership, and employees for learning-related initiatives.

Learning Administration & Systems

• Manage learning logistics, schedules, enrollments, and communications.
• Administer Learning Management System (LMS) activities, including tracking, reporting, and course management.
• Monitor completion of mandatory, compliance, and role-critical training programs.

Measurement & Continuous Improvement

• Track learning effectiveness using assessments, feedback, and performance indicators.
• Prepare learning reports, dashboards, and insights for HRBP and IT leadership.
• Continuously improve learning programs based on data, feedback, and evolving IT needs.

Talent & Development Support

• Support career development, succession planning, and capability-building initiatives within the IT Group.
• Assist in managing high-potential and leadership development programs for IT talents.
• Promote a culture of continuous learning and upskilling across the IT organization.

Governance & Compliance

• Ensure learning programs comply with company policies, audit requirements, and internal controls.
• Support documentation and reporting required for audits and management reviews.

Qualifications

• Bachelor’s degree in Human Resources, Psychology, Education, Information Technology, or related field.
• At least 5–7 years of experience in Learning & Development or HR, with exposure to IT or technical environments.
• Experience supporting business-aligned learning initiatives in a corporate setting.
  
  

  Skills & Competencies

  • Strong understanding of Learning & Development principles and practices
  • Ability to translate business and technical requirements into learning solutions
  • Excellent communication, facilitation, and stakeholder management skills
  • Experience with LMS platforms and digital learning tools
  • Strong planning, coordination, and project management skills
  • Analytical mindset with ability to interpret learning data and metrics
  • High level of professionalism, discretion, and collaboration
    
    

    Preferred Qualifications

    • Background in supporting IT, digital, or technology teams
    • Experience with e-learning authoring tools and external learning platforms (e.g., Coursera, LinkedIn Learning)
    • Certification in Learning & Development, HR, or Training (e.g., Train-the-Trainer, CPLP, etc.

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Technical Competencies and Skills

IT, HR, HRIS, Training, L&D Principles

Education, Trainings and Licenses Required

BS in Human Resources, Psychology