About the job Restaurant Manager Kuwait
The Crown: Kuwait's Premier Private Members Club
Location: The tallest building in Kuwait
Opening: End of September 2024
About The Crown:
The Crown is an exclusive private members club, offering an unparalleled blend of sophistication and luxury. Nestled at the pinnacle of Kuwait's skyline, The Crown provides a sanctuary for the elite to relax, socialize, and conduct business. Our facilities include elegant lounges, fine dining restaurants, private dining rooms, a cigar lounge, and versatile event spaces, all designed to cater to the highest standards of comfort and exclusivity.
Your task:
- To assist and enable team members under your control to consistently achieve product and service delivery standards and ensure a high degree of client care.
- Create an experience for our The Crown Club clients that reflects Crown's values.
- Recommend and implement procedural changes to the General Manager.
- Monitor opening and closing procedures and conduct training as needed.
- Develop and implement formal training plans for team members.
- Focus on the restaurant area during service hours.
- Ensure efficient administration to meet internal requirements.
- Monitor guest satisfaction and control operating costs.
- Maintain high standards of food hygiene and safety.
Key Competencies:
Customer Focus: Seeks feedback proactively, maintains high standards, and ensures clarity of roles.
Leadership: Coaches team members, monitors performance, provides guidance, leads by example.
Teamwork: Recognizes and supports team efforts, encourages cross-departmental collaboration.
Personal Impact: Remains calm under pressure, plans and prioritizes effectively, balances work and personal life.
About You:
- You are an experienced hospitality professional with a passion for luxury service.
- Proven experience in a similar role within a high-end restaurant or club.
- Exceptional leadership and organizational skills.
- Strong communication abilities and a keen eye for detail.
- A customer-focused mindset and the ability to inspire and motivate your team.
- The capability to thrive in a fast-paced, dynamic environment while maintaining the highest standards of service.
Package & Benefits:
- Competitive base salary
- Return flight ticket
- Medical insurance
- 30 working days leave entitlement