About the job Immigration Associate (Remote)
Job brief
We are seeking an Immigration Associate (Remote) on behalf of our client, a Singapore-based firm specializing in immigration consultancy, corporate secretarial, tax, and accounting services. An Immigration Associates responsibilities include day-to-day liaison with clients and internal stakeholders at all levels, under the supervision of the direct reporting supervisor. The incumbent will be exposed to full range of Singapore immigration work. This role is responsible for developing and maintaining a strong knowledge of the Singapore inbound immigration regulations and policies, and are able to effectively use this knowledge to offer a high quality service and advisory adapted to our clients needs. This role can lead to positions of increasing responsibilities and satisfaction.
Responsibilities
- Liaising with clients and assisting with the application of the relevant Singapore immigration applications
- Providing application overview, collating clients documents / information and addressing clients queries within Companys stipulated response time, in a timely and professional manner
- Cultivating solid relationships with clients through the provision of exceptional after-sales service.
- Assisting with the preparation and submission of clients Singapore immigration applications (LTVP / PR / Citizenship / Work Passes / etc)
- Regularly interacting with clients through telephone calls, email communications, WhatsApp communications or face-to-face meetings.
- Managing full spectrum of case process from initiation to advising on outcome of applications
- Preparing immigration advice for clients
- Managing systems / databases for application tracking and record-keeping purposes
Requirements
- Possess a Diploma or equivalent in any field of study
- At least 2 to 5 years of work experience
- Strong attention to detail with organizational and analytical skills
- Exceptional organizational and time management skills
- Personable with good communication skills and passionate about client service
- Proficient in Microsoft office and Adobe
- Fluent in written and spoken English
- Bilingual is preferred - able to converse and type in Chinese Mandarin
Perks
- Yearly appraisal-linked increment, if applicable
- Regular medical and leave benefits in accordance with years of experience, including
- Birthday Leave
- Career progression in accordance with individuals potential
Package
Salary expectations: RM4,500 RM7,000, depending on experience.
Requirements: Able to work from office at least 2x a week.