German Customer Care for Microsoft in Lisbon (house provided)

Become a customer advisor. Your role will be to respond to incoming customer inquiries via phone, email, and chat. Comprehensive on-site training, youthful work environment (average age of 25) and multicultural (20 different languages).

Your future tasks

- Respond to customer via phone, email
- Establish a trusting relationship
- Update customer files
- Resolve customer issues
- Ensure customer satisfaction
- Adhere to company policies

Requirements

- Native or Fluent in German
- European nationality or work permit
- Intermediate English B1
- Patient
- Empathetic