Accounts Receivable Manager

Location: Remote
Employment Type: Full-Time
Working Hours: 9am to 6pm SA Time

About the Role

We are seeking an experienced and detail-oriented Accounts Receivable Manager to join our finance team. Reporting to the Finance Manager, this role is responsible for overseeing the end-to-end accounts receivable function across multiple healthcare facilities, ensuring efficient billing, timely collections, accurate reporting, and effective credit control.

The successful candidate will have strong leadership skills, excellent financial acumen, and the ability to manage multiple workstreams while driving process improvements within the accounts receivable function.

Key Responsibilities

Accounts Receivable Management

• Oversee the end-to-end accounts receivable function across multiple facilities.
• Manage and monitor the Group's credit control processes to ensure timely collection of outstanding accounts.
• Supervise the resident admission process from a financial perspective, ensuring all required documentation is completed accurately.
• Manage and maintain resident contracts and billing agreements.
• Oversee the production and processing of invoices across multiple facilities.
• Monitor debtor balances and proactively resolve outstanding accounts.
• Liaise with residents, family members, funding bodies, and other stakeholders regarding account queries and payments.
• Maintain accurate customer account records and ensure compliance with company policies.

Reporting & Reconciliations

• Prepare monthly accounts receivable reports and management information.
• Perform regular reconciliations of debtor accounts and investigate discrepancies.
• Monitor aged debt reports and implement strategies to reduce overdue balances.
• Provide financial analysis and recommendations to improve cash flow and collection performance.
• Assist with month-end and year-end financial processes relating to accounts receivable.

Process Improvement & Compliance

• Identify opportunities to improve accounts receivable processes, systems, and reporting efficiencies.
• Ensure compliance with internal financial controls and company policies.
• Develop and maintain standardized procedures for billing and collections.
• Support finance leadership with continuous improvement initiatives across the department.

Team Leadership

• Provide guidance, support, and oversight to accounts receivable team members.
• Manage workloads to ensure deadlines and service standards are consistently achieved.
• Foster a collaborative and high-performing finance team environment.

Requirements

• Minimum of 5 years' experience in Accounts Receivable, Credit Control, or Debtor Management.
• Proven experience managing high-volume accounts receivable functions.
• Strong knowledge of credit control, collections, invoicing, and reconciliations.
• Excellent analytical and reporting skills.
• Strong leadership and team management abilities.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Excellent communication and relationship management skills.
• Highly organized with exceptional attention to detail.
• Ability to work independently with minimal supervision.
• Advanced proficiency in Microsoft Excel and Microsoft Office Suite.

Preferred Experience

• Previous experience within the healthcare, aged care, or nursing home sector.
• Experience using accounting software such as Xero, AIQ, iPlicit, or similar ERP/accounting systems.
• Accounting, Finance, or Bookkeeping qualification.
• Experience liaising with government funding bodies or third-party funding organizations.

What You'll Bring

• A proactive and solution-focused mindset.
• Strong commercial awareness and financial acumen.
• Excellent organizational and time management skills.
• A commitment to accuracy, compliance, and continuous improvement.
• The ability to build positive working relationships across finance, operations, and external stakeholders.
• A hands-on leadership style with a passion for driving efficiency and delivering excellent financial outcomes.