Lease Management & Collections Specialist

Remote Collections & Lease Management Specialist

Position: Remote Collections & Lease Management Specialist
Hours: Full-time, 40 hours per week, US business hours (4 PM 12 AM South Africa time)
Location: Work from home

Key Responsibilities:

• Collections:
  • Manage tenant accounts to ensure timely rent payments.
  • Handle collections for overdue accounts and follow up on outstanding balances.
  • Communicate effectively with tenants regarding payment arrangements, disputes, and resolutions.
  • Prepare and send collection notices as required.
• Lease Management:
  • Oversee lease renewals, ensuring timely execution of lease agreements.
  • Manage Section 8 and other housing program documentation.
  • Ensure all lease documents are updated, accurate, and compliant with regulations.
  • Track and manage lease expirations and initiate renewal processes.

Requirements:

• Education: Must have a high school senior certificate or degree.
• Experience: Minimum of 4 years of experience in collections and lease management.
• Technical: Must have your own laptop with reliable performance.
• Internet: Stable Wi-Fi connection to support remote work.
• Availability: Able to work during US business hours (4 PM 12 AM SA time).
• Skills:
  • Strong knowledge of lease agreements, renewals, and Section 8 requirements.
  • Proficiency in managing collections and maintaining accurate records.
  • Excellent organizational skills to ensure lease documentation is always current and accessible.
  • Familiarity with property management software (preferred but not required).
• Soft Skills: Exceptional communication skills, attention to detail, and the ability to handle sensitive tenant interactions with professionalism.

Benefits:

• Fully remote position.
• Opportunity to work in a dynamic and fast-paced environment supporting US property management operations.

If you meet the qualifications and are skilled in collections and lease management, we encourage you to apply!