Insurance Administrative Assistant

Insurance Administrative Assistant

Employment Type: Full-time / Independent Contractor
Location: Remote 3pm-11pm

Role Overview

We are seeking a detail-oriented and dependable Insurance Administrative Assistant to support our agency with certificates of insurance, data entry, and client service tasks. This role is ideal for someone highly organized, responsive, and committed to accuracy.

Key Responsibilities

• Prepare and issue Certificates of Insurance accurately and in a timely manner

• Enter, update, and maintain client and policy information within agency management systems

• Review, manage, and respond to customer email requests professionally

• Follow through on customer requests until fully resolved and customer satisfaction is achieved

• Track and manage tasks to ensure deadlines are met

• Work closely with team members to ensure smooth daily operations

• Maintain organized digital records and documentation

Qualifications & Skills

• Exceptional attention to detail and accuracy

• Strong organizational and time management skills

• Ability to work efficiently and meet deadlines

• Excellent written communication skills

• Strong follow-through and sense of responsibility

• Team-oriented with a positive, cooperative attitude

• Ability to learn agency systems and processes quickly

• Prior insurance or office administration experience is an advantage

• Full training will be provided