HR & Payroll Assistant

About the Role

We are looking for a highly organised, detail-oriented and tech-savvy HR & Payroll Assistant to provide support across HR, payroll and general administration, with additional responsibility for assisting the Intake and Admissions team.

This is a varied administrative role suited to someone who is comfortable working with confidential information, handling data accurately, using multiple systems and communicating professionally with residents, family members and internal teams.

Key Responsibilities

HR & Payroll Support

• Assist with day-to-day payroll processing
• Prepare and submit payroll information
• Track payroll submissions and related information
• Maintain accurate employee and payroll records
• Assist with general HR administration
• Support HR processes and documentation
• Assist with recruitment-related administration when required
• Provide general administrative support to the HR function

Recruitment or candidate sourcing experience is not required. Training will be provided should the successful candidate be required to assist with recruitment activities.

Intake & Administrative Support

The successful candidate will also provide administrative support to the Intake and Admissions team, including:

• Assisting with the intake process
• Supporting admissions-related administration
• Completing accurate data entry
• Reviewing information and identifying missing details
• Contacting residents and/or family members to obtain outstanding information
• Searching internal systems and available records to locate missing information
• Making calls to relevant contacts when information cannot otherwise be located
• Assisting case managers with administrative tasks
• Tracking authorizations
• Submitting authorizations and ensuring they are accurately recorded
• Following up on outstanding information or documentation
• Maintaining accurate and up-to-date records
• Providing general administrative support to the team

Candidate Profile

The ideal candidate will be:

• Highly organised and detail-oriented
• Tech savvy and comfortable learning and working across different systems
• Strong with data entry and administrative tasks
• Accurate and thorough when handling information
• Comfortable working with confidential HR and payroll information
• Professional and confident when communicating with residents, family members and other contacts
• Comfortable making outbound calls when information is required
• Strong at following up on outstanding information
• Able to manage multiple tasks and priorities
• Reliable, proactive and able to work independently
• A positive team player with strong communication skills

Advantageous Experience

Experience in any of the following would be beneficial:

• HR administration
• Payroll administration
• Healthcare administration
• Medical administration
• Intake or admissions
• Data entry
• Case management support
• Authorizations
• Customer service
• General administration

Recruitment sourcing experience is not essential, as training will be provided.

Working Hours: Monday–Friday

• Option 1: 3:00 PM–11:00 PM SAST
• Option 2: 4:00 PM–12:00 AM SAST
  Client Time Zone: Chicago / Central Time (CDT)