Affiliate Success Manager / Affiliate Trainer

Affiliate Success Manager / Affiliate Trainer

Location: Remote
Working Hours: 3:00 PM – 11:00 PM (South African Time)

Role Overview

We are seeking a confident and highly communicative Affiliate Success Manager to support and educate affiliate partners. This role focuses on conducting Zoom calls with affiliates, explaining the product in detail, and ensuring affiliates clearly understand how to promote and sell it effectively.

The successful candidate will act as the primary point of contact for affiliate onboarding and training, helping affiliates understand product features, marketing messaging, and best practices to drive successful sales.

This role is ideal for someone who is comfortable presenting, engaging with people online, and representing a brand professionally.

Key Responsibilities

• Conduct Zoom training calls with affiliate partners to introduce and explain the product.

• Educate affiliates on product features, benefits, and sales positioning.

• Ensure affiliates fully understand how to promote and sell the product effectively.

• Build positive relationships with affiliates and act as a support resource for questions or clarification.

• Deliver clear and engaging product presentations that represent the brand professionally.

• Assist affiliates in understanding the sales process and marketing messaging.

• Maintain strong communication and follow up with affiliates after training sessions.

• Provide feedback to internal teams regarding affiliate questions, objections, or training needs.

• Maintain organized records of affiliate calls and onboarding progress.

Requirements

• Previous experience in customer success, account management, affiliate management, training, sales support, or client-facing roles.

• Strong verbal communication and presentation skills.

• Comfortable leading Zoom or virtual training sessions.

• Confident, professional, and engaging when speaking with partners.

• Strong interpersonal skills and relationship-building ability.

• Highly organized with strong follow-up skills.

• Self-motivated and able to work effectively in a remote environment.

Preferred Experience

• Experience working with affiliate programs, online marketing, or digital products.

• Background in sales training, product demonstrations, or partner enablement.

• Familiarity with online sales ecosystems or influencer/affiliate marketing.