Job Openings
Medical Intake Assistant
About the job Medical Intake Assistant
Position: Intake Assistant (Remote)
Hours: 3:00 PM - 11:00 PM and 4:00 PM - 12:00 AM
About the Role
We are seeking an overseas Intake Assistant to work closely with our new Patient Intake Manager. This role will focus on managing pre-qualified leads, guiding them through the intake process, collecting required documentation and information, and ensuring timely submission of authorization requests. While similar to a sales agent role, this position emphasizes patient intake support rather than outbound prospecting.
Key Responsibilities
- Work directly with the Patient Intake Manager to process pre-qualified leads.
- Guide potential patients through the intake steps with professionalism and empathy.
- Collect, verify, and accurately record all required patient information and documentation.
- Prepare and submit authorization requests promptly.
- Maintain detailed records in our systems, ensuring compliance with internal and regulatory requirements.
- Communicate effectively with internal teams to ensure smooth patient onboarding.
Requirements
- Previous experience in healthcare intake, medical administration, or a similar role preferred.
- Strong English communication skills, both written and verbal.
- Detail-oriented with strong organizational skills.
- Tech-savvy, able to work with CRM/EMR systems.
- Reliable high-speed internet and own laptop/PC.