(Dutch) Customer Service Representative

Type of position:

Full-time position

Key languages:

Fluent level of Dutch

English proficiency

Sector:

Customer Service

About our Client:

Join a global leader in technology and services, driving innovation for top brands. As a Customer Support Representative in Barcelona, you will play a key role in providing technical assistance and ensuring customer satisfaction.

The Offer:

• Provide high-quality customer support via phone, email, and chat.
• Identify and resolve customer inquiries efficiently and professionally.
• Assist customers with troubleshooting technical issues and product-related questions.
• Maintain accurate records of customer interactions and follow up when necessary.
• Ensure customer satisfaction by delivering timely and effective solutions.

Benefits:

• Competitive salary: 24,480 gross/year + up to 4,000 gross/year in bonus.
• Full-time contract: 39 hours/week, Monday to Friday, 9 AM - 6 PM.
• Paid training on company products and technologies.
• Modern office in Barcelona.
• Referral bonuses and career growth opportunities.

Requirements:

• Proficient or bilingual in Dutch with advanced English.
• Experience in customer service, technical support, or a related field.
• Strong problem-solving skills and ability to assist customers effectively.
• Excellent communication and interpersonal skills to build positive customer relationships.

The Process:

1. Submit your application with an updated CV.
2. Interview with our Recruitment Specialist.
3. Complete the selection process.
4. Receive your job offer.
5. Start your new career in Barcelona!

Ready to take the next step? Apply today!