Job Openings
(Français) Customer Advisor for Financial Services
About the job (Français) Customer Advisor for Financial Services
Type of position:
Full-time position
Key languages:
Native level of French
Sector:
Customer Service / Sales
About our Client:
Are you a passionate for Customer Service and banking environment? Would you like to work for a company that is a leader in its Industry? This is an innovative and financial company that provides online credit services! If you speak native French with a good level of English, this is your chance to become an online credit expert in Lisbon!
The Offer:
- Assist clients on the telephone, email and other channels in a genuine manner
- Help the customers to resolve their doubts about the online services
- Guide the customers through the website
- Provide strong financial advice
- Be an active listener. Show yourself always available to understand and ask clear questions to help the customer
- Identify, study and propose a solution for the technical issue
- Provide good customer service, making sure the client is always happy once the interaction is finished
- Gather all relevant information into the system and always make sure you deliver a high level of service
- Be up to date with all developments in the technical area of work, to ensure you are always informed!
Requirements:
- Excellent communication skills in French and intermediary level in English«
- Experience in customer support and working with a CRM is a plus
- Sales background is a plus
- Genuine care giver. Able to multi-task, proactive and good with time management
- Strong in phone calls, email writing and social media
Benefits:
- Salary package with performance bonuses
- Accommodation provided for a special fee
- Working hours: Monday to Friday (Shift included between 9am and 7pm)
- Relocation flight reimbursement
- Round-trip flights paid by the company one time per year
- Initial training, and continuous learning opportunities
- Team building activities
- Great office space with plenty of restaurants and shops nearby & a coffee and chatting area
The Process:
- Submit your application and dont forget to send an updated CV
- Get a call by our Recruitment Specialist
- Start your interview process
- Get selected
- Start your journey!