Customer Service Agent – Slovenian speaker (Sofia, Bulgaria)

Customer Service Agent – Slovenian speaker (Sofia, Bulgaria)

Location: Sofia, Bulgaria | On-site
Employment Type: Full-time
Languages: Slovenian + English

Role Overview

We are looking for a Slovenian-speaking Customer Service Agent to join a dynamic team in Sofia. You will assist customers across multiple channels, providing professional support and ensuring a high level of customer satisfaction.

Key Responsibilities

• Handle inbound customer queries via phone, email, or chat

• Provide accurate information on products and services

• Resolve issues efficiently and professionally

• Maintain high customer satisfaction standards

• Follow company policies and procedures

Schedule

• Monday to Saturday: 09:00 – 23:00

• Sunday: 10:00 – 19:00

• Rotational shifts within these hours

Salary & Benefits

• Monthly gross Salary: €1,900/month

• On-site role with full training and support

• Opportunity to work in a multilingual environment

• Career growth opportunities within the company

Requirements

• Slovenian + English (fluent)

• Excellent communication and customer service skills

• Ability to work on-site in Sofia

• Flexibility to work rotational shifts