Customer Support Representative (French + English)

Customer Support Representative (French + English)

Remote (Greece)
Salary: €1,200 gross/month
Work Model: Fully Remote

About the Role

We are looking for a French-speaking Customer Support Representative to join an international customer experience team while working remotely from Greece.

In this role, you will be the first point of contact for customers, ensuring a smooth, efficient, and high-quality support experience across multiple communication channels.

Key Responsibilities

• Handle inbound customer inquiries via phone, email, and chat
• Provide clear, accurate, and timely support to customers
• Identify customer issues and deliver effective solutions
• Ensure high levels of customer satisfaction and service quality
• Meet performance KPIs and quality standards
• Collaborate with internal teams when needed

Requirements

• Fluent French (C1/C2 – mandatory)
• Good English (B2+)
• Strong communication and problem-solving skills
• Customer-focused mindset with a positive attitude
• Ability to work in a fast-paced, remote environment
• Previous customer service experience is a plus

What We Offer

• Salary: €1,200 gross/month
• 100% remote work from Greece
• Paid training from day one
• International and multicultural work environment
• Career development and growth opportunities
• Supportive and team-oriented culture