Operations & Process Manager (Product)

About the Role

We are seeking an experienced Operations & Process Manager to improve internal processes, operational efficiency, and cross-functional collaboration. This role supports company scalability and operational excellence.

Key Responsibilities

• Analyze and optimize business processes across departments
• Develop and implement operational policies and best practices
• Partner with leadership to support strategic initiatives
• Monitor KPIs and operational performance metrics
• Lead continuous improvement and change management initiatives
• Coordinate cross-functional projects and internal workflows

Qualifications & Experience

• Bachelors degree in Business Administration, Operations, or a related field
• 5+ years of experience in operations, process improvement, or project management
• Experience working in a growing or multi-department organization

Skills & Competencies

• Strong organizational and analytical skills
• Ability to manage complex initiatives end-to-end
• Excellent stakeholder communication skills
• Structured, detail-oriented, and results-focused