Job Description:
TECHNOLOGY
Proficiency with Microsoft Office applications is required, including but not limited to Outlook, Word, Excel, Teams, PowerPoint and Visio.
Strong knowledge of network protocols, technologies, and topologies.
Familiarity with network security practices and tools.
Proficiency in network hardware and software configuration and management.
KNOWLEDGE
Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Engineering and Technology Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
SKILLS
Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Reading Comprehension Understanding written sentences and paragraphs in work-related documents.
Systems Analysis Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not
interrupting at inappropriate times.
ABILITIES
Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Information Ordering The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Written Comprehension The ability to read and understand information and ideas presented in writing.
Deductive Reasoning The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Tasks & Responsibilities
Network Configuration and Maintenance: Design, configure, and maintain the organization's local area networks (LANs), wide area networks (WANs), and wireless networks. Monitor network performance, identify bottlenecks or issues, and implement solutions to optimize network operations. Install and maintain network equipment, including routers, switches, firewalls, and access points.
Network Security: Implement and manage network security measures to protect against unauthorized access, data breaches, and cyber threats. Conduct regular security audits and vulnerability assessments to identify and address network security risks. Develop and enforce network security policies and procedures.
Troubleshooting and Support: Provide technical support and troubleshooting assistance to end users and IT teams for network related issues. Diagnose and resolve network problems promptly to minimize downtime and disruptions. Collaborate with third-party vendors and service providers to resolve complex network issues.
Network Monitoring and Documentation: Monitor network performance and traffic patterns using network monitoring tools. Maintain comprehensive documentation of network configurations, protocols, and procedures. Generate regular reports and key performance indicators (KPIs) to track network performance and trends.
Network Upgrades and Expansion: Plan and execute network upgrades, expansions, and migrations as required to meet business needs. Stay updated with emerging network technologies and recommend improvements or enhancements to the network infrastructure.
User Training and Education: Conduct user training and awareness programs on network best practices and security protocols. Assist in creating user guides and documentation for network-related tasks and procedures.
Core Benefits
1) Exposure to a wide range of exciting technological challenges and learning opportunities
2) Modern workplace with cutting-edge technologies
3) Full-remote possible after initial period
4) Stable employment in a globally operating company
5) Competitive Salary