We are looking for a proactive and creative Program & Communications Associate to support daily program activities and manage the program's outreach and digital presence. The ideal candidate should be comfortable with both operational tasks and creative communication, including social media management, content creation, and field engagement.

Key Responsibilities

Program Operations

• Support the Program Manager in conducting family assessments, organizing training sessions, and following up with participants.
• Maintain participant records, attendance sheets, and program documentation.
• Coordinate schedules and logistics with trainers, partners, and beneficiaries.
• Assist in preparing reports and tracking program expenses and budgets.
• Ensure program information and records are updated and well organized.

Marketing & Outreach

• Manage and grow the program's social media platforms, including Instagram, Facebook, LinkedIn, and TikTok.
• Capture photos, videos, and success stories from the field in a respectful and professional manner.
• Create engaging social media posts, captions, and short-form content to increase awareness and donor engagement.
• Design simple graphics, flyers, presentations, and reports using Canva or similar tools.
• Support fundraising campaigns, donor communications, and partnership activities.
• Monitor social media performance and prepare basic engagement reports.

Requirements

• Bachelor's degree in Marketing, Communications, Social Sciences, or a related field.
• 1–3 years of experience in program coordination, communications, social media management, or NGO operations.
• Good working knowledge of Canva, social media platforms, and basic video editing tools such as CapCut and Instagram Reels.
• Strong written and verbal communication skills in English and Urdu.
• Willingness to conduct field visits and interact with families and communities professionally and respectfully.
• Self-motivated, organized, and able to manage both operational and creative responsibilities effectively.