Wholesales Supervisor

OBJECTIVE OF THE POSITION

Wholesale Supervisor - Eyewear will play an important role in overseeing and optimizing the wholesale operations for our Eyewear product ranges.

POSITION RESPONSIBILITIES

1. Wholesale Operations Management: 

• Oversee day-to-day wholesale operations for Eyewear, ensuring seamless functionality.
• Implement and enforce operational policies and procedures to optimize efficiency.
• Collaborate with cross-functional teams to streamline processes and enhance overall operational performance. 
• Establish and monitor key performance indicators (KPIs) to gauge and improve wholesale performance.

2. Customer Relationship Management:

• Build and maintain strong relationships with retail partners, understanding their needs and ensuring customer satisfaction.
• Act as a primary point of contact for wholesale inquiries, concerns, and order management.
• Work collaboratively with all stakeholders to address partner needs and enhance long-term partnerships.
• Provide excellent customer service, promptly resolving issues and inquiries.

3. Sales Driving:

• Drive the sales to achieving targets through effective wholesale strategies.
• Collaborate with marketing to develop promotional materials and sales programs.
• Analyze sales data and market trends to identify opportunities for growth and market penetration.
• Assist in the development and implementation of sales training programs for wholesale partners.

4. Inventory Management:

• Manage and optimize inventory levels to meet wholesale demands.
• Implement effective inventory control measures to prevent stockouts and overstock situations.
• Collaborate with the logistics team to ensure timely and cost-effective delivery of eyewear products.

5. Market Analysis and Strategy:

• Stay informed about industry trends, competitor activities, and market changes.
• Conduct regular market analyses to identify opportunities for product enhancement and market expansion.
• Develop and implement strategic plans to position the company as a leader in the eyewear wholesale market.

6. Other tasks as assigned by the Superior or Board of Directors.

PERSONAL QUALIFICATION

• Bachelor's degree in Sales or Marketing
• Proven 3 years experience in wholesale operations, specifically in the eyewear industry.
• Strong leadership and communication skills.
• In-depth knowledge of the eyecare industry and eyewear market.
• Excellent customer relationship management skills.
• Analytical mindset with the ability to interpret sales data and market trends.
• Valid driving license
• Be open and share.
• Effort and reliability
• Problem solving skills.
• Being honest
• Being flexible
• Interpersonal skill
• Planning and organizing skills.
• Being a role model
• Commitment and engagement.