Chief Operation Officer (COO)

Responsibilities and Duties:

Operational Leadership and Management:

• Oversee the day-to-day operations of all non-academic departments within SCHOOL.
• Develop and implement efficient operational policies and procedures that align with SCHOOL's mission and long-term strategic plans.
• Collaborate with the CAO to ensure seamless coordination between academic and non-academic functions of SCHOOL.
• Identify areas for operational improvement, implement cost-saving measures, and enhance overall efficiency.
• Manage and resolve operational challenges proactively.

Financial Management and Budgeting:

• Collaborate with the Director of Finance to develop and manage SCHOOL's operational budget.
• Oversee financial reporting, ensure accuracy and compliance with reporting standards.
• Approve expenditures within designated authority, ensuring alignment with budget and SCHOOL policies.
• Identify and implement strategies to optimize resource allocation and control costs.

Human Resources Management:

• Work closely with the Director of HR to develop and implement HR policies, procedures, and best practices.
• Oversee recruitment, onboarding, performance management, and employee development for non-academic staff.
• Foster a positive and engaging work environment that attracts and retains top talent.
• Ensure compliance with labor laws and regulations.

Facilities and Infrastructure Management:

• Collaborate with the Director of Administration & Facilities to oversee the maintenance and upkeep of SCHOOL campuses and facilities.
• Manage construction and renovation projects for new buildings or facility improvements.
• Develop and implement sustainable practices and strategies for resource management.
• Ensure a safe, functional, and aesthetically pleasing environment for students, staff, and visitors.

IT and Technology Management:

• Work with the Director of IT to develop and implement SCHOOL's technology strategy, ensuring alignment with educational and operational needs.
• Oversee IT infrastructure, security systems, and the implementation of new technologies.
• Manage IT procurement and vendor relationships.
• Address technology-related issues and ensure timely resolution.

General Support:

• Provide additional operational and administrative support as needed to achieve SCHOOL's strategic goals.
• Assist with special projects and initiatives as directed.
• Undertake other tasks as assigned to support the mission and goals of SCHOOL.