B2C Sales (F&B) - E-Commerce Sector

About Our Client

Our client is a one-stop solution platform for Indonesian MSMEs to go international. The company focuses on expanding and exporting local products to the global market, supporting the product distribution process, and facilitating financing and capital for potential products. The client is a fast-growing company and has successfully brought local products to foreign countries, including spices, coconut, renewable energy, seafood, snacks, beverages, and many more.
Currently looking for a B2C Sales Specialist to generate leads, meet sales targets, and conduct sales presentations and product demonstrations. The position involves negotiating contracts with clients as well as delivering sales presentations.

As a B2C Sales Representative, you will play a pivotal role in expanding the company reach in the e-commerce market. You will be responsible for developing and implementing sales strategies, building strong relationships with online customers, and driving the growth of F&B products in the digital space.

Responsibilities

• Conduct thorough market research to identify trends and opportunities within the e-commerce segment.
• Stay informed about competitor products, pricing strategies, and market dynamics.
• Develop and execute effective sales strategies to drive online sales and meet revenue targets.
• Collaborate with marketing teams to create engaging online campaigns and promotions.
• Build and maintain relationships with online customers through various digital channels.
• Respond to customer inquiries, provide product information, and address concerns promptly.
• Create compelling product listings and descriptions for online platforms.
• Utilize digital marketing tools to promote F&B products, including social media, email campaigns, and influencer partnerships.
• Gather and analyze customer feedback to identify areas for improvement.
• Collaborate with internal teams to enhance product offerings based on customer preferences.
• Track and analyze sales performance metrics, providing regular reports to the management team.
• Implement strategies to optimize sales conversion rates and enhance customer satisfaction.

Requirements

• Bachelor's degree in any field.
• At least 2 years of sales experience in the modern retail sector
• Proven experience in B2C sales, preferably within the F&B industry or e-commerce.
• Strong understanding of online sales platforms and digital marketing.
• Excellent communication, persuasion, and customer service skills.
• Ability to adapt to the fast-paced and dynamic nature of e-commerce.

How to Apply:

To apply for the job vacancy please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for the team.

Note: Our team will only reach out to you if your application is selected for further consideration.