Solutions Engineer ISD (Internship)

Essential Duties and Responsibilities:

Technical Learning & Capability Development

• Complete assigned technical learning plans, certifications and development activities.
• Build foundational knowledge across Azure, Infrastructure, Security, Networking, Hybrid, Cloud and BCDR technologies.
• Participate in technical training, workshops and knowledge-sharing sessions.
• Maintain learning progress and capability development records.
• Apply newly acquired knowledge through guided delivery activities.

Delivery Support & Environment Preparation

• Assist with environment preparation, configuration activities, and deployment support under supervision.
• Support implementation, migration, testing and validation activities assigned by delivery teams.
• Assist in gathering technical information required for project execution.
• Support project teams with technical coordination and administrative delivery activities.
• Follow approved implementation procedures and technical standards.

Documentation & Knowledge Management

• Prepare and maintain technical documentation, deployment records, and implementation artefacts.
• Support creation and updating of knowledge articles, user guides, and technical procedures.
• Organize project-related technical information and supporting records.
• Contribute to technical documentation quality and knowledge repository maintenance.
• Ensure documentation activities comply with organizational standards.

Education, Skills and Experience Requirements:

• Currently pursuing a Bachelor's Degree or Diploma in Computer Science, Information Technology, Information Systems, Cloud Computing, Cybersecurity or a related discipline.
• Interested in Cloud, Infrastructure, Security, Networking or Microsoft technologies.
• Clear verbal and written communication skills, with the ability to document work accurately and collaborate effectively.
• Able to follow operational procedures, security requirements and workplace policies, and receptive to feedback and continuous improvement.
• Flexible to support scheduled deployment or operational activities outside normal hours when required, with prior notice and appropriate supervision.