(Protege) Solutions Engineer - Putrajaya

Job Description:

• Work closely with team members to promptly handle and resolve issue
• Attend in-person client meetings. to investigate and troubleshoot reported issues.
• Maintain a comprehensive knowledge base of troubleshooting records
• Perform daily system health check, monitoring and recommend efficiency improvements
• Conduct monthly client meetings and present on preventive maintenance findings
• Assist with technical client inquiries and engage in project solutions delivery
• Implement and test solutions based on customer requirements.
• Update project status to the Solution Delivery team regularly.

Job Requirement:

• Bachelor's degree in IT, Computer Science, or Software Engineering is required.
• Fresh graduates are encouraged to apply
• Comprehensive understanding of the application development life cycle.
• Ability to independently work on projects and deliver within the allocated time and budget.
• Excellent verbal and written communication skills, enabling effective interaction with internal and external customers.
• Demonstrated ability to work independently and complete assignments within established instructions and practices.