Solutions Engineer (Internship)

Job Descriptions:

• Work closely with team members to promptly handle and resolve issue
• Attend in-person client meetings. to investigate and troubleshoot reported issues.
• Maintain a comprehensive knowledge base of troubleshooting records
• Perform daily system health check, monitoring and recommend efficiency improvements
• Conduct monthly client meetings and present on preventive maintenance findings
• Assist with technical client inquiries and engage in project solutions delivery
• Implement and test solutions based on customer requirements.
• Update project status to the Solution Delivery team regularly.

Job Requirements:

• Bachelor's Degree in Computer Science/Information Technology or fresh graduates.
• Strong verbal and written communication skills.
• Knowledgeable in Microsoft technologies or relevant skills.
• Microsoft Certification preferred, with experience in Microsoft Azure or Microsoft 365 as a bonus
• Willingness to work late hours to meet customer deadlines.
  
• Open to feedback and continuous improvement, able to work independently with good interpersonal skills.
• Candidate must be able to work on a rotational shift arrangement if require.
• Self-directed with the ability to drive change in unstructured environments