Partner Operations

Essential Duties and Responsibilities: 

• Partner Recruitment: Identify and engage potential partners through research, networking and outreach efforts. Conduct assessments to determine the suitability of prospective partner for our program. 
• Partner Onboarding: Manage the onboarding process for new partners, ensuring they have the resources, training and support needed to effectively represent our products and services. 
• Partner Relationship Management: Develop and maintain strong relationships with partners, understanding their business needs and aligning them with our offerings. Managing escalations issues with the support of internal team
• Pricing and Proposal Preparation: To prepare and provide proposal and commercial pricing for partners, ensuring competitiveness and alignment with company objectives. Collaborate with internal teams to ensure accuracy. 
• Sales Strategy Development: Collaborate with partners to create joint sales strategies and initiatives that drive revenue growth. 
• Lead Generation: Identify and qualify new partner leads through research, networking and outreach efforts. 
• Sales Presentations: Conduct engaging presentations, product demonstrations and updates to partners, highlighting the value and benefits of our offerings. 
• Sales Pipeline Management: Maintain accurate records of partner interactions, sales opportunities and pipeline progress using CRM tools. 
• Cross-Functional Collaboration: Work closely with marketing, product, and customer success teams to ensure a seamless partner experience and to leverage resources for joint marketing efforts. 
• Performance Tracking: Monitor and report on partner sales performance, providing insights and recommendations for improvements
• Achieve Sales Targets: Meet or exceed assigned sales targets and KPIs through effective partner engagement and sales strategies. Track progress and report on result regularly. 
• Training and Support: Provide ongoing training and support to partners, ensuring they are equipped with the knowledge and tools necessary to succeed. 

Education and/or Work Experience Requirements: 

• Degree/Diploma holder with a continuous learning mindset 
• Minimum two (2) years of sales experience 
• Excellent customer service and sales skills
• Strong verbal and communication abilities 
• Proficient in Microsoft Office, CRM, and sales software programs
• Knowledgeable in IT industry active in networking, and adaptable to meet customer deadlines.